Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.
Explore popular IT support courses
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.
Interested in entry-level IT? Find out more about what information technology is and common entry-level roles.
Interested in CompTIA A+? Read about the CompTIA A+ certification, and explore other certifications for IT professionals.
Interested in solutions and support? Dive into a solutions engineer's daily work and learn more about what a technical support engineer does.
Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.
![[Featured Image] A person working for an IT manager salary sits in front of his laptop in an office space.](https://images.ctfassets.net/wp1lcwdav1p1/4Ec7eiF5rRH6HLeSt9tLix/6186a802c56984820db4c6ebdc84c62b/GettyImages-1352887748.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Coursera Plus subscriber Corey O'Brien sits in front of his desktop computer, which displays the certificate he earned after completing the Microsoft IT Support Specialist Professional Certificate.](https://images.ctfassets.net/wp1lcwdav1p1/66bX8l2hgsHRZI4sspWzZn/9d2b93dd135fc51580cc2c4edf9d5dbc/BC-4011_Corey-Obrien_1500x680.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] An IT support specialist in a blue shirt stands in front of a laptop in a brightly lit office. A co-worker sits in the background.](https://downloads.ctfassets.net/wp1lcwdav1p1/3bUbeoPqqkYNJtQaxWjsBR/904e48f81b6fc314a7b02ce71388dcf5/GettyImages-2150798689.jpg)
![[Featured Image] A businessperson in an ivory blouse smiles while looking at their laptop and learning they passed the exam and earned the Microsoft Certified: Azure Fundamentals credential, an alternative to the now-retired MTA certification.](https://images.ctfassets.net/wp1lcwdav1p1/cmw1B1UO3GNWUIhEFUwbq/1439a2874f650b3f9d9b166311e32e7c/GettyImages-2004890524.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A woman works at a laptop that is filled with graphs and charts, and that is plugged into one of her solid state drives to save her work.](https://images.ctfassets.net/wp1lcwdav1p1/5JcrFx7M1Ypbg7cPdevXt0/325ade72c06309cb179c268501b2a97d/GettyImages-1326070170.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A web developer, which is one of the highest-paying tech jobs, works on some coding on a computer with two screens.](https://images.ctfassets.net/wp1lcwdav1p1/4yQmY9TDMe8E8rmDJnm9U1/9666d474109d7474b444d2c9d9890718/GettyImages-1451456915.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A college learner researches the average technical analyst salary as they plan their career path and strategize ways to maximize their potential earnings.](https://images.ctfassets.net/wp1lcwdav1p1/6IGhwAIfLYMMZ4LXEcgh0u/10536cec8a209d1511a7cbbc7bcb0c8d/GettyImages-485441766.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A woman and man in STEM (what does stem stand for? Science, technology, engineering, mathematics) discuss their robotics project in a laboratory.](https://images.ctfassets.net/wp1lcwdav1p1/7lFdfV9vRzVe2IcxXIZeOW/af305903f2d3e68f7aec99a081e4eb56/GettyImages-1339976974.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A company's IT person is showing his colleagues the repetitive and menial tasks that he programmed to be automated.](https://images.ctfassets.net/wp1lcwdav1p1/4Y2GOVcxFdQngr0gEl9lV5/77a2ddc90a94e83e37d52ba331e1d1f7/GettyImages-1450378475.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] An IT specialist wears a headset and works on a computer while helping a customer understand what a mesh network is.](https://images.ctfassets.net/wp1lcwdav1p1/YU3iQrttjZitkruWc9nQW/368098fb1385cc5ca76bd3986cf54a11/GettyImages-98187050.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A learner works on their laptop beside their dog while studying binary classification.](https://images.ctfassets.net/wp1lcwdav1p1/24Z8hOAMPImmj52B6rWfhO/45bf2b29c46fd39e1260efe26fd6c95d/GettyImages-1468037534.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A technical consultant holds a tablet while talking with a colleague as they walk through an office.](https://images.ctfassets.net/wp1lcwdav1p1/6VAOnHExwm5tWsPmHJoBvl/38581e711e68605fbe1925405b16552d/GettyImages-1444490806.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
