
Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Exploratory Data Analysis, Teradata SQL, JSON, Data Integration, Advanced Analytics, Analytics, Data Cleansing, Text Mining, Data Quality, Data Analysis, Customer Insights, Statistical Analysis, Data Manipulation, Application Programming Interface (API), Database Management, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Branding, Marketing Strategies, Promotional Strategies, Integrated Marketing Communications, Brand Strategy, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Customer Analysis, Cultural Responsiveness, Market Opportunities, Strategic Planning, Advertising
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Assessment, Community Health, Health Policy, Program Evaluation, Infectious Diseases, Data Quality, Data Collection, Report Writing
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Django (Web Framework), Back-End Web Development, Database Application, Code Reusability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Compliance Training, AI Integrations
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Building Design, Sustainable Design, Sustainable Architecture, Public Health, Chemistry, Architectural Design, Health Assessment, Sustainable Development, Sustainability Standards, Pollution Prevention, Hazard Analysis, Materials science, Innovation
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Sustainable Architecture, Sustainable Design, Chemistry, Sustainable Technologies, Construction, Building Design, Architecture and Construction, Sustainable Business, Materials Management, Procurement, Sustainable Systems, Environment Health And Safety, Sustainable Development, Social Determinants Of Health, Health Disparities, Public Health, Occupational Health, Pollution Prevention, Health And Safety Standards, Hazard Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Model Training, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Data-Driven Decision-Making, AI Enablement, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours