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  • Customer Relationship Building

Results for "customer relationship building"


  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • T

    The State University of New York

    Building and Managing Superior Skills

    Skills you'll gain: Smart Goals, Peer Review, Training Programs, Professional Development, Goal Setting, AI literacy, Personal Development, Job Analysis, Quality Assessment, Self-Awareness, Coaching, Recruitment Strategies, Program Standards, Branding, Constructive Feedback, Benchmarking, Portfolio Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    150 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Embeddings, Quality Assurance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Global Marketing: Building Iconic Brands

    Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Branding, Marketing Strategies, Promotional Strategies, Integrated Marketing Communications, Brand Strategy, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Customer Analysis, Cultural Responsiveness, Market Opportunities, Strategic Planning, Advertising

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    124 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Python NLTK for Beginners: Customer Satisfaction Analysis

    Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Building DApps In Ethereum Blockchain

    Skills you'll gain: Blockchain, Secure Coding, Penetration Testing, Front-End Web Development, Application Development, Security Testing, Web Development Tools, Application Security, Development Environment, Event Monitoring, Exploit development, Frontend Integration, Web Development, Software Development Tools, Cyber Security Assessment, Payment Systems, Transaction Processing, Authorization (Computing), Token Optimization, Role-Based Access Control (RBAC)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    143 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Machine Learning with PySpark: Customer Churn Analysis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Model Training, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Data-Driven Decision-Making, AI Enablement, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Building Agentic AI Systems

    Skills you'll gain: Generative AI Agents, Agentic systems, Generative AI, Generative Model Architectures, Agentic Workflows, Responsible AI, AI Orchestration, Large Language Modeling, AI Security, Artificial Intelligence, LLM Application, Tool Calling, LangChain, Restful API, Automation, Natural Language Processing, Python Programming, Ethical Standards And Conduct

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Français

    Skills you'll gain: Product Support, Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer relationship building courses

  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Create a Customer Satisfaction Survey with Typeform: Coursera
  • Building and Managing Superior Skills: The State University of New York
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
  • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera
  • Building DApps In Ethereum Blockchain: EDUCBA
  • Machine Learning with PySpark: Customer Churn Analysis: Coursera
  • Dealing With Angry Customers In Customer Service: Alex Genadinik

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