IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, ChatGPT, Multimodal Prompts, Generative AI, Business Process Automation, Data Validation, Prototyping, Data Import/Export, Debugging
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming
Intermediate · Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Engineering Design Process, Engineering Software, Sustainable Engineering
Advanced · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Securities (Finance), Equities, Investments, Financial Market, Financial Analysis, Corporate Finance, Business Valuation, Financial Management, Financial Modeling, Risk Analysis, Cash Flows, Growth Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Experience Design, Wireframing, User Research, UI/UX Strategy, Responsible AI, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, Command-Line Interface, Unix Commands, Linux, Unix, File Management, Data Cleansing
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Teaching, Instructional Strategies, Literacy, Pedagogy, Oral Expression, Education Software and Technology, Learning Strategies, Multimedia, Cultural Diversity, Language Learning, Digital Communications, Writing, Non-Verbal Communication
Mixed · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Communication
Beginner · Course · 1 - 4 Weeks

Codio
Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Ubuntu, Linux Commands, Operating Systems, Systems Administration, Shell Script, File Management
Beginner · Course · 1 - 4 Weeks