IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
★ 4.8 (21) · Beginner · Specialization · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Sustainable Systems, Water Sustainability, Waste Minimization, Corporate Sustainability, Sustainable Technologies, Social Impact, Food and Beverage, Supply Chain, Business Transformation, Climate Change Mitigation, Land Management, Environment and Resource Management, Natural Resource Management, Innovation, Nutrition and Diet, Public Policies
★ 4.8 (1K) · Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, LLM Application, Large Language Modeling, Embeddings, Data Processing, Data Store, Data Access, Vector Databases, Prompt Engineering, Document Management
★ 4.8 (675) · Beginner · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Recognizing Others, Resourcefulness, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Collaboration, Motivational Skills, Constructive Feedback, Emotional Intelligence
★ 4.8 (653) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Services, Cloud Deployment, Disaster Recovery, Virtual Machines, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Virtual Networking, Windows PowerShell, System Monitoring, Infrastructure as Code (IaC), Application Deployment, Load Balancing
★ 4.6 (169) · Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Sustainable Development, Sustainable Systems, Innovation, Environmental Issue, Climate Change Programs, Sustainability Standards, Environment, Socioeconomics, Environment and Resource Management, Social Impact, Natural Resource Management, Social Justice, Climate Change Adaptation, Economic Development, Climate Change Mitigation, Public Policies, Case Studies
★ 4.7 (694) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office, Microsoft Outlook, Presentations, Microsoft 365, Microsoft PowerPoint, Microsoft Power Automate/Flow, Productivity Software, Microsoft Word, Prioritization, Organizational Skills, Collaborative Software, Email Automation, Calendar Management, Workflow Management, Document Management, Microsoft Excel, User Accounts
★ 4.4 (292) · Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Auditing, Internal Controls, External Auditing, Financial Auditing, Generally Accepted Auditing Standards, Audit Planning, Internal Auditing, Risk Analysis, Fraud detection, Business Strategies, Verification And Validation, Business Risk Management, Business Strategy, Risk Management, Probability & Statistics, Financial Reporting
★ 4.7 (303) · Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Risk Management, Risk Mitigation, Risk Analysis, Cyber Risk, Safety and Security, Mitigation, Hazard Analysis, Cybersecurity, Environmental Issue, Decision Making, Public Health
★ 4.7 (227) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Blockchain, Ledgers (Accounting), FinTech, Design Elements And Principles, Cryptography, Emerging Technologies, Stakeholder Analysis, Cryptographic Protocols, Distributed Computing, Program Implementation, Financial Services, Public Key Cryptography Standards (PKCS), Information Privacy
★ 4.7 (691) · Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: electromagnetics, Electrical Engineering, Physics, Mechanics, Electrical Systems, Calculus, Integral Calculus, Engineering Calculations, Scientific Visualization, Mathematical Modeling, Problem Solving, Applied Mathematics
★ 4.7 (201) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Large Language Modeling, Responsible AI, LLM Application, Model Evaluation
★ 4.1 (92) · Beginner · Course · 1 - 3 Months