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  • It Service Management

Results for "it service management"


  • Status: Preview
    Preview
    A

    Alibaba Cloud Academy

    Alibaba Cloud Native Solutions and Container Service

    Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Platforms, Cloud Solutions, Cloud Computing, Application Deployment, Cloud Infrastructure, Devops Tools, Cloud Security, Application Security, Continuous Integration, Scalability, Data Migration

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    ESCP Business School

    Intercultural Management

    Skills you'll gain: Intercultural Competence, Leadership Studies, Team Management, Global Marketing, Cultural Sensitivity, Cultural Diversity, Cultural Responsiveness, Culture, Organizational Leadership, Business Management, Human Resources, People Management, Contract Negotiation, Human Resource Strategy, Business Communication, Leadership and Management, Negotiation, Business Leadership, Diversity Marketing, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    460 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of IT and Core Hardware Components

    Skills you'll gain: Hardware Architecture, Data Storage, Computer Systems, Memory Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Programming

    Skills you'll gain: Computational Thinking, Programming Principles, Web Development, Code Reusability, Database Management, Object Oriented Programming (OOP), Computational Logic, Information Technology, Information Systems, Maintainability, Relational Databases, Computer Programming, Extensible Markup Language (XML), Algorithms, Other Programming Languages, SQL, Hypertext Markup Language (HTML), Data Structures, Cascading Style Sheets (CSS), Javascript

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    206 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Connect Your Services with Microsoft Azure Service Bus

    Skills you'll gain: Microsoft Azure, C# (Programming Language), Cloud Storage, Cloud Development, Cloud Applications, Distributed Computing, Communication Systems, Event-Driven Programming, Communication, Real Time Data, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Platform as a Service (PaaS)

    Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Cloud Computing, Application Deployment, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Extensible Languages and XML, Android (Operating System), Memory Management, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), User Interface (UI) Design, Performance Tuning, File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    Estrategia de IT centrada en el cliente

    Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it service management courses

  • Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
  • Intercultural Management: ESCP Business School
  • Foundations of IT and Core Hardware Components: Packt
  • IT Fundamentals for Business Profiles: Programming: Universitat Politècnica de València
  • Create a Customer Service Survey in Microsoft Forms: Coursera
  • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
  • Connect Your Services with Microsoft Azure Service Bus: Microsoft
  • Using Surveys To Improve Your Customer Service: Alex Genadinik
  • Cloud Computing Primer: Platform as a Service (PaaS): Codio
  • XML Practical - Web Service Parsing XML API: EDUCBA

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