Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Pontificia Universidad Católica de Chile
Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Customer experience strategy (CX), Financial Management, Business Marketing, Financial Analysis, Innovation, Finance, Recruitment, Persona (User Experience)
Mixed · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Interviewing Skills, Critical Thinking, Adobe Acrobat, Creativity, Design, Presentations, Branding, Storytelling, Communication, Professional Development, Professional Networking, Self-Awareness, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Inventory Control, Inventory Management, Inventory Accounting, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Excel Formulas, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Data Collection, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Backlogs, Stakeholder Communications, Business Analysis, Stakeholder Management, Business Requirements, Project Management Institute (PMI) Methodology, Requirements Analysis, Requirements Management, Release Management, Process Validation, Project Management, Data Validation, Project Planning, Prioritization
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Business Reporting, Data Visualization, Excel Macros, Dashboard, Forecasting, Data Analysis, Data Visualization Software, Predictive Modeling, Data Validation, Productivity Software, Data Entry, Data Management, Financial Modeling, Data Security, Data Integrity, Computer Literacy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Large Language Modeling, Application Programming Interface (API), Application Deployment, LangGraph, Cloud-Based Integration, OpenAI, Containerization, CI/CD, Cloud API, Data Integration, Continuous Deployment, Postman API Platform, Artificial Intelligence, Continuous Integration, Amazon Web Services, Authentications, Performance Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, Regression Analysis, Scikit Learn (Machine Learning Library), Data Visualization, Python Programming, Applied Machine Learning, Data Processing, Pandas (Python Package), NumPy, Predictive Modeling, Machine Learning Algorithms, Statistical Machine Learning, Machine Learning, Data Manipulation, Data Science, Dimensionality Reduction, Statistical Modeling, Feature Engineering, Unsupervised Learning, Performance Tuning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Intellectual Property, Target Audience, Adobe Creative Cloud, Web Content, Marketing Materials, Instagram, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Content Management, Branding
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Database Design, MySQL, Relational Databases, SQL, Data Modeling, Databases, Business Analytics, Big Data, Business Analysis, Data Analysis, Data Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Self-Awareness, Personal Development, Human Development, Growth Mindedness, Psychology, Emotional Intelligence, Social Work, Cultural Diversity, Social Sciences, Goal Setting
Mixed · Course · 1 - 4 Weeks