Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: LinkedIn, Facebook, Cloud Applications, Virtual Environment, Social Media, Professional Networking, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Mockups, Prototyping, User Interface (UI) Design, Usability, Design, Design Elements And Principles, Wireframing, UI Components, User Experience Design, Design Software
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Communication
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Graphic and Visual Design, Research Methodologies, Qualitative Research, Creative Thinking, Case Studies, Discussion Facilitation
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Design Thinking, Innovation, Business Solutions, Human Centered Design, Problem Solving, User Experience Design, Case Studies, Brainstorming, Team Oriented, User Research, Ideation, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Project Management, Sustainable Engineering, Product Management, Product Development, Engineering Design Process, Risk Management, Design and Product, Product Design, Manufacturing and Production, Verification And Validation, Manufacturing Processes, Internet Of Things, Design Software, Time Management, Engineering, Cross-Functional Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, API Gateway, Scalability, Systems Architecture, Software Architecture, Data Management, Distributed Computing, Databases, API Design, Restful API, Software Design Patterns, NoSQL, GraphQL, Event-Driven Programming
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: User Research, Persona (User Experience), User Experience, Verification And Validation, Usability Testing, User Centered Design, Human Computer Interaction, User Interface (UI) Design, Embedded Systems, Wireframing, Prototyping
Build toward a degree
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks