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  • Service Improvement

Results for "service improvement"


  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Health Policy, Data Quality, Spreadsheet Software, Analysis, Patient-centered Care, Data Analysis Software, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    200 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud - 日本語版

    Skills you'll gain: Serverless Computing, Containerization, Google Cloud Platform, Google App Engine, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Applications, Application Programming Interface (API), Cloud Computing, Platform As A Service (PaaS), Multi-Cloud, Data Migration, Digital Transformation, Application Development, Virtual Machines, Leadership and Management, Finance

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Improve Business Performance with Google Forms

    Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    559 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Safety Training, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Nurse Education

    4.8
    Rating, 4.8 out of 5 stars
    ·
    98 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Practicing Collaborative, Continuous Improvement

    Skills you'll gain: Continuous Improvement Process, Education and Training, Program Evaluation, Community Development, Systems Thinking, Collaboration, Professional Development, Diversity Equity and Inclusion Initiatives, Teamwork, Design, Research

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply Kaizen & Master Defect Management with HP QC

    Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    5S - Become a Certified 5S Specialist

    Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

1…678…284

In summary, here are 10 of our most popular service improvement courses

  • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
  • Modernize Infrastructure and Applications with Google Cloud - 日本語版: Google Cloud
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • Improve Business Performance with Google Forms: Coursera
  • Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University
  • Practicing Collaborative, Continuous Improvement: University of Michigan
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Samsung Customer Care Essentials: Samsung
  • Apply Kaizen & Master Defect Management with HP QC: EDUCBA

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