IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Information Architecture, Collaborative Software, Content Management Systems, Scalability, Responsive Web Design, Web Analytics and SEO, Web Development Tools, Front-End Web Development, Web Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Development, Databases, Debugging, Maintainability, Procedure Development
Advanced · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Driving engagement, Social Impact, Employee Engagement, Motivational Skills, Positive Behavior Support, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Editing, Storytelling, Writing and Editing, Creativity
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Style Guides, Peer Review
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Operating Cost, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Operational Analysis, Financial Analysis, Budgeting, Operating Budget, Business Metrics, Cost Control
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Literacy, Higher Education, Personal Development, Mentorship, Learning Strategies, Time Management, Student Support and Services, Student Engagement, Self-Awareness, Relationship Building, Planning, Prioritization, Resourcefulness, Professional Development, Goal Setting, Decision Making, Adaptability, Critical Thinking
Beginner · Course · 1 - 3 Months

The Chinese University of Hong Kong
Skills you'll gain: General Medicine, Personal Care, Health Care, Health Assessment, Patient Education and Support, Preventative Care, Clinical Practices, Patient Treatment, Mindfulness, Clinical Assessment, Physiology, Pathology, Patient Observation, Pharmacology
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Microbiology, Physiology, Epidemiology, Life Sciences, Big Data, Data Analysis, Medical Science and Research, Immunology, Molecular Biology, Nutrition and Diet, Biology, Metadata Management, Specimen Collection, Taxonomy
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Milestones (Project Management), Timelines, Management Reporting, IT Management, Information Management, Data Management, Data Entry, Technical Communication, Project Documentation, Project Management Office (PMO), Data Architecture, Stakeholder Communications, Project Implementation, Project Risk Management, Project Planning, Project Management Institute (PMI) Methodology, Maintainability
Intermediate · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months