
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Relationship Management, Supplier Risk Management, Supplier Management, Purchasing, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Contract Negotiation, Analytics, Business Intelligence, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Beginner · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Marketing Planning, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Testing, API Testing, Test Script Development, Security Testing, Continuous Integration, Test Tools, AI Security, CI/CD, Performance Stress Testing, Regression Testing, AI Integrations, Scalability, Automation, Test Case, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Return On Investment, Due Diligence, Financial Forecasting, Social Impact, Investments, Entrepreneurship, Capital Budgeting, Philanthropy, Environmental Social And Corporate Governance (ESG), Fundraising, Negotiation, Business Modeling, Finance, Strategic Partnership, Capital Markets, Performance Measurement, Business Strategy, Growth Strategies
Beginner · Specialization · 1 - 3 Months

Keller Williams
Skills you'll gain: Real Estate Sales, Real Estate Transactions, Lead Generation, Selling Techniques, Sales Presentation, Prospecting and Qualification, Closing (Sales), General Sales Practices, Sales Prospecting, Client Services, Advertising Sales, Contract Negotiation, Negotiation, Consultative Selling, Transaction Processing, Marketing, Customer Relationship Building, Contract Management, Customer Retention, Rapport Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Wireless Networks, Emerging Technologies, Digital Communications, Communication Systems, Internet Of Things, Software-Defined Networking, Network Planning And Design, Distributed Computing, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Electronics Engineering, Zero Trust Network Access, AI Integrations, Information Technology, Machine Learning, Trustworthiness
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Oral Expression, Verbal Communication Skills, Communication, Language Competency, Oral Comprehension, Business Communication, Language Learning, Vocabulary, Collaboration, Booking (Sales), Grammar, Time Management, Hotels and Accommodations, Critical Thinking
Intermediate · Course · 1 - 3 Months