• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care

    ★ 4.7 (556) · Mixed · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Business English: Finance and Economics

    Skills you'll gain: Purchasing, Negotiation, Business Communication, Business Correspondence, English Language, Data Storytelling, Business Writing, Budgeting, Communication Strategies, Oral Expression, Financial Forecasting, Financial Data, Communication, Forecasting, Verbal Communication Skills, Influencing, Business Ethics, Presentations, Finance, Leadership

    ★ 4.7 (621) · Intermediate · Course · 1 - 3 Months

  • I

    IBM

    Malware Analysis and Introduction to Assembly Language

    Skills you'll gain: Virtual Machines, Debugging, System Programming, Windows PowerShell, Virtual Environment, Virtualization, Programming Principles, Excel Macros, Linux

    ★ 4.5 (86) · Intermediate · Course · 1 - 3 Months

  • U

    University of Leeds

    Major Engineering Project Performance

    Skills you'll gain: Program Management, Project Portfolio Management, Engineering Management, Project Management, Project Management Life Cycle, Project Performance, Project Risk Management, Cost Management, Portfolio Management, Timelines, Case Studies, Research, Presentations

    ★ 4.7 (1K) · Intermediate · Course · 1 - 3 Months

  • I

    IESE Business School

    Gestión de Operaciones

    Skills you'll gain: Operations Management, Process Design, Operations, Process Improvement, Administration, Business Operations, Operational Analysis, Operational Efficiency, Inventory Management, Workflow Management, Operational Performance Management, Process Management, Performance Improvement, Continuous Improvement Process, Organizational Strategy, Process Improvement and Optimization, Service Improvement, Inventory and Warehousing, Inventory Management System, Inventory Control

    ★ 5 (13) · Intermediate · Course · 1 - 4 Weeks

  • G

    Goodwill Industries International

    Client Intake, Assessments, Skill Analysis and Planning

    Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Prospecting and Qualification, Gap Analysis, Goal Setting, Coaching, Recruitment Strategies, Community Outreach, Case Management, Critical Thinking, Overcoming Obstacles

    ★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Nuts and Bolts of U.S. Immigration Law

    Skills you'll gain: Immigration Law, Legal Proceedings, Law, Regulation, and Compliance, Family Law, Adjudication, Diversity Programs

    ★ 4.9 (224) · Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    Google Project Management

    Skills you'll gain: Backlogs, Quality Management, Project Closure, Cost Management, Project Planning, Scope Management, Team Management, Project Scoping, Management Training And Development, Agile Project Management, Quality Management Systems, Budget Management, Project Risk Management, Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Performance Reporting, Change Management, Project Management

    ★ 4.7 (370) · Beginner · Professional Certificate · 3 - 6 Months

  • T

    Technion - Israel Institute of Technology

    From Idea to Startup

    Skills you'll gain: Business Planning, Value Propositions, Entrepreneurship, Ideation, Business Strategy, New Product Development, Commercialization, Risk Management, Product Development, Innovation, Communication, Persuasive Communication, Sales Presentations, Feasibility Studies, Verification And Validation, Decision Making, Interviewing Skills

    ★ 4.8 (780) · Mixed · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    商务基础 (中文版)

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Operations, Financial Accounting, Operational Efficiency, Process Management, Financial Reporting, Income Statement, Capital Budgeting, Business Process, Marketing, Finance, Strategic Marketing, Brand Marketing, Business Planning, Financial Modeling, Strategic Thinking

    ★ 4.8 (341) · Beginner · Specialization · 3 - 6 Months

  • G

    Georgia Institute of Technology

    Introduction to High-Throughput Materials Development

    Skills you'll gain: Materials science, Experimentation, New Product Development, Laboratory Research, Sustainable Technologies, Manufacturing Processes, Process Development, Research Design, Engineering, Scientific, and Technical Instruments, Analytical Testing, Laboratory Testing, Chemical and Biomedical Engineering, Analytical Chemistry

    ★ 4.6 (180) · Intermediate · Course · 1 - 3 Months

  • A

    Automation Anywhere

    Implementing RPA with Cognitive Automation and Analytics

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Control Panels, Automation, Test Automation, Process Design, User Provisioning, Return On Investment, Dashboard, Role-Based Access Control (RBAC), Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Decision Intelligence, Artificial Intelligence, Operational Analysis, Extensible Markup Language (XML), Workflow Management

    ★ 4.5 (625) · Beginner · Specialization · 3 - 6 Months

1…161162163…520

In summary, here are 10 of our most popular process improvement courses

  • International Hospitality & Healthcare Services Marketing: Yonsei University
  • Business English: Finance and Economics: Arizona State University
  • Malware Analysis and Introduction to Assembly Language: IBM
  • Major Engineering Project Performance: University of Leeds
  • Gestión de Operaciones: IESE Business School
  • Client Intake, Assessments, Skill Analysis and Planning: Goodwill Industries International
  • Nuts and Bolts of U.S. Immigration Law: University of Pennsylvania
  • Google Project Management: Google
  • From Idea to Startup: Technion - Israel Institute of Technology
  • 商务基础 (中文版): University of Pennsylvania

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok