IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations
★ 4.6 (11) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Business Continuity, Cryptographic Protocols, Network Security, Cryptography, Encryption, User Provisioning, Security Management, Penetration Testing, ISO/IEC 27001, Threat Management, Network Performance Management, Information Systems Security, Network Architecture, Cyber Operations, Data Management, Vulnerability Management, Software Development Methodologies, Cybersecurity, Configuration Management
★ 4.8 (162) · Beginner · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Business Modeling, Digital Transformation, Digital Analysis, Innovation, Software As A Service, Software Development, Network Analysis, Business Strategy, Business Strategies, E-Commerce, Value Propositions, Decision Making, Case Studies
★ 4.6 (572) · Beginner · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Photography, Peer Review, Image Quality, Creative Design, Visual Storytelling, Creativity, Storytelling, Writing, Design Elements And Principles
★ 4.8 (599) · Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Economic Development, Community Development, Entrepreneurship, Economics, Project Design, Sustainable Development, Socioeconomics, International Relations, Competitive Analysis, New Business Development, Case Studies, Social Studies, Innovation, Policy Development, Governance, Natural Resource Management
★ 4.8 (407) · Beginner · Course · 1 - 3 Months

Sapienza University of Rome
Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, Public History, European History, Cultural Diversity, Sociology, Research
★ 4.5 (428) · Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Oral Comprehension, Vocabulary, English Language, Literacy, Language Competency, Language Learning
★ 4.4 (491) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Correlation Analysis, Regression Analysis, Data Analysis, R Programming, Descriptive Statistics, Descriptive Analytics, Statistical Modeling, R (Software), Exploratory Data Analysis, Model Evaluation, Statistical Analysis, Statistical Methods, Probability & Statistics, Biostatistics, Predictive Modeling, Model Training, Data Manipulation, Data Import/Export
★ 4.8 (530) · Intermediate · Course · 1 - 4 Weeks
Lund University
Skills you'll gain: Responsible AI, Artificial Intelligence, AI literacy, Social Impact, Algorithms, Ethical Standards And Conduct, Information Privacy, Governance, Robotics
★ 4.7 (358) · Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (275) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting
★ 4.1 (32) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data-Driven Decision-Making, Productivity Software
★ 4.7 (513) · Intermediate · Guided Project · Less Than 2 Hours