Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Microsoft
Skills you'll gain: Microsoft Copilot, Sales Enablement, Customer Engagement, Taking Meeting Minutes, Customer Relationship Building, Productivity Software, Meeting Facilitation, Generative AI Agents, AI Personalization, Email Automation, General Sales Practices, Business Correspondence, AI Enablement, AI Integrations, Proposal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Requirements Elicitation, Requirements Analysis, Business Analysis, Business Analysis Tools, Requirements Management, Team Building, Team Oriented, Business Requirements, Acceptance Testing, Product Management, Agile Methodology, Business Modeling, Agile Project Management, Registration, Stakeholder Communications, Communication
Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Management, Cloud Computing, Amazon S3, Amazon Elastic Compute Cloud, Public Cloud, Cloud Platforms, AWS Identity and Access Management (IAM), AWS CloudFormation, AWS Kinesis, Amazon Redshift, Amazon CloudWatch, Serverless Computing, Amazon DynamoDB, Product Management, Amazon Bedrock, NoSQL, Cost Management, Innovation, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Network Planning And Design, Identity and Access Management, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Public Cloud, User Provisioning, Network Architecture, Virtual Networking, Cloud Infrastructure, Cloud Services, User Accounts, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Microsoft Azure, LLM Application, Artificial Intelligence, AI Integrations, Model Deployment, Prompt Engineering, Application Deployment, Program Development, GitHub, Development Environment, Software Development, Natural Language Processing, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Node.JS, MongoDB, Secure Coding, Middleware, Event-Driven Programming, Databases
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Development, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Oral Expression, Selling Techniques, Sales Pipelines, Outbound Calls, Sales Strategy, Phone Sales, Relationship Building, Verbal Communication Skills, Lead Generation, Rapport Building, Conversion Funnel Analysis, Telephone Skills, Communication
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: White-Box Testing, Performance Testing, Maintainability, Test Tools, Software Testing, Code Review, Test Automation, Software Technical Review, Test Planning, Scripting, Risk Analysis, Performance Stress Testing, Software Quality Assurance, Application Security, Test Script Development, Continuous Integration, Code Coverage, Test Case, Quality Assurance, Security Testing
Advanced · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Diversity Awareness, Dealing With Ambiguity, Organizational Change, Creativity, Employee Engagement, Business Leadership, Innovation, Business Transformation, Consumer Behaviour, Workplace inclusivity, Organizational Effectiveness, Change Management, Leadership, Industrial and Organizational Psychology, Drive Engagement, Team Performance Management, Leadership Development, Business
Build toward a degree
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Architecture, Network Performance Management, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Network Routing, Amazon Web Services, Servers, Network Monitoring
Beginner · Guided Project · Less Than 2 Hours