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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


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    The Pennsylvania State University

    Creativity, Innovation and Transformation

    Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Cultural Diversity, Open Mindset, Cognitive flexibility, Personal Development, Project Design, Overcoming Obstacles, Tenacity, Collaboration, Experimentation, Goal Setting

    4.5
    Rating, 4.5 out of 5 stars
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    874 reviews

    Mixed · Course · 1 - 4 Weeks

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    Macquarie University

    Supply chain management: Be global

    Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Strategic Sourcing, Logistics, Supplier Risk Management, Procurement, Logistics Management, Supplier Management, Purchasing, Corporate Sustainability, Risk Management, Risk Analysis, Business Technologies, Risk Mitigation, Sustainable Design

    4.8
    Rating, 4.8 out of 5 stars
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    368 reviews

    Beginner · Course · 1 - 3 Months

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    Universitat Politècnica de València

    Materiales poliméricos: Obtención, estructura y modificación

    Skills you'll gain: Materials science, Mechanical Engineering, Manufacturing Processes, Sustainable Engineering, Sustainable Design, Chemical Engineering, Process Engineering, Production Process, Chemistry, Mechanics, Physical Science

    Intermediate · Course · 1 - 4 Weeks

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    Anthropic

    AI Fluency: Framework & Foundations

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Delegation Skills, Generative AI, Responsible AI, AI literacy, Anthropic Claude, Context Engineering, Artificial Intelligence, Decision Intelligence, Ethical Standards And Conduct, Due Diligence, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

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    Madecraft

    Digital Marketing Fundamentals

    Skills you'll gain: Lead Generation, Digital Marketing, Digital Brand Strategy, Marketing Strategies, Target Audience, Digital Marketing Campaigns, Marketing Automation, Marketing Strategy and Techniques, Content Marketing, Demand Generation, Brand Marketing, Persona Development, Digital Advertising, A/B Testing, Search Engine Optimization, Marketing Analytics, Content Strategy, Advertising, Journey Mapping, Automation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Infosec

    Cybersecurity Foundations

    Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Security Testing, Cloud Computing, Linux, Risk Management Framework, Network Monitoring, Security Management, Vulnerability Scanning, Operating Systems, Cyber Risk, Cloud Services, Exploitation techniques, General Networking, Cyber Governance, Cyber Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
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    698 reviews

    Beginner · Specialization · 1 - 3 Months

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    The Hong Kong University of Science and Technology

    Software Engineering

    Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning

    4.6
    Rating, 4.6 out of 5 stars
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    663 reviews

    Intermediate · Specialization · 3 - 6 Months

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    EDUCBA

    Consumer Psychology and Marketing Decisions

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Customer Insights, Market Research, Target Market, Persona Development, Marketing, Data-Driven Marketing, Marketing Strategies, Target Audience, Market Analysis, Brand Loyalty, Marketing Strategy and Techniques, Branding, Brand Strategy, Culture, Brand Awareness, Psychology, Cultural Diversity, Advertising

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Olay

    Introduction to Cosmetic Science and Ingredients

    Skills you'll gain: Quality Control, Statistical Process Controls, Laboratory Procedures, Laboratory Testing, Ideation, Market Analysis, Good Manufacturing Practices, Product Quality (QA/QC), Feasibility Studies, Chemistry, Quality Assurance, Regulatory Compliance, Quality Management, Performance Testing, Customer Insights, Safety Standards, Product Design, Biochemistry, General Science and Research, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
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    576 reviews

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Digital Marketing & Social Media Ads

    Skills you'll gain: Pinterest, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Analytics, Social Media Management, Social Media Content, Storytelling, Marketing Strategies, Data-Driven Marketing, Digital Media Strategy, Content Creation, Marketing Planning, Content Development and Management, Advertising Campaigns, Content Performance Analysis, Digital Marketing Campaigns, Digital Marketing, Marketing Analytics

    Beginner · Specialization · 1 - 3 Months

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    Whizlabs

    AI/ML & Advanced AWS Services

    Skills you'll gain: AWS SageMaker, Amazon Bedrock, Generative AI, Generative AI Agents, MLOps (Machine Learning Operations), Retrieval-Augmented Generation, Prompt Engineering, Amazon Web Services, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Model Training, Agentic Workflows, Artificial Intelligence, Natural Language Processing, Model Deployment, Image Analysis, Computer Vision, Data Wrangling

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Cloudera

    Modern Big Data Analysis with SQL

    Skills you'll gain: Database Design, SQL, Apache Hive, Relational Databases, Databases, Database Management, Database Management Systems, Big Data, Database Systems, Amazon Web Services, MySQL, Data Management, Query Languages, Amazon S3, Apache Hadoop, Data Storage, Data Access, NoSQL, Cloud Storage, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    1.4K reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Creativity, Innovation and Transformation: The Pennsylvania State University
  • Supply chain management: Be global: Macquarie University
  • Materiales poliméricos: Obtención, estructura y modificación: Universitat Politècnica de València
  • AI Fluency: Framework & Foundations: Anthropic
  • Digital Marketing Fundamentals: Madecraft
  • Cybersecurity Foundations: Infosec
  • Software Engineering: The Hong Kong University of Science and Technology
  • Consumer Psychology and Marketing Decisions: EDUCBA
  • Introduction to Cosmetic Science and Ingredients: Olay
  • Digital Marketing & Social Media Ads: EDUCBA

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