Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Predictive Modeling, Artificial Intelligence, AI literacy, Responsible AI
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Power, Electrical Systems, Electrical Engineering, Simulation and Simulation Software, Estimation, Simulations, Matlab, Engineering Calculations, Mathematical Software, Numerical Analysis, Mathematical Modeling, Electronic Components, Scenario Testing, Algorithms
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Discussion Facilitation, Digital pedagogy, Education Software and Technology, Pedagogy, Education and Training, Teaching, Student Engagement, Training Programs, Instructional Strategies, Curriculum Development, Social Justice, Innovation, Instructional and Curriculum Design, Collaboration
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Intrusion Detection and Prevention, Vulnerability Management, Penetration Testing, Security Testing, Vulnerability Assessments, Cyber Security Assessment, Threat Detection, Vulnerability Scanning, Firewall, Threat Management, Virtual Private Networks (VPN), Network Security, Security Software, Microsoft Azure, Cloud Security, Test Tools, Windows PowerShell, System Testing, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Go (Programming Language), Algorithms, OS Process Management, System Programming, Theoretical Computer Science, Operating Systems, Computer Architecture, Data Sharing
Intermediate · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Sustainable Systems, Innovation, Competitive Analysis, Land Management, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Sustainable Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Environmental Issue, Food Quality Assurance And Control, Climate Change Adaptation, Business Modeling, Emerging Technologies, Economics, Product Knowledge
Mixed · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: People Management, Team Performance Management, Leadership Development, Team Management, Organizational Leadership, Team Motivation, Team Building, Performance Measurement, Culture Transformation, Leadership and Management, Industrial and Organizational Psychology, People Development, Leadership, Employee Engagement, Culture, Conflict Management, Persona (User Experience)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Hardware Troubleshooting, Data Storage, General Networking, Database Software, Operating Systems, Package and Software Management, Computer Security Awareness Training, Peripheral Devices, Project Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Video Editing, TikTok, Content Performance Analysis, Canva (Software), Photo/Video Production and Technology, Visual Storytelling, Content Scheduling, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Content Optimization, ChatGPT, Storytelling, Social Media Content, Content Creation, Videography, Social Media Strategy, Analytics, Video Production, Marketing
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Design and Development, Web Development, Web Applications, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Requirements Elicitation, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Learning Strategies, Human Learning, Learning Theory, Cooperation, Higher Education, Self-Awareness, Personal Development, Collaboration, Student Support and Services, Motivational Skills, Self-Motivation, Needs Assessment, Resourcefulness
Intermediate · Course · 1 - 3 Months
Skills you'll gain: SAS (Software), Network Analysis, Trend Analysis, Data Manipulation, Data Analysis, Forecasting, Data Quality, Text Mining, Exploratory Data Analysis, Datamaps, Spatial Data Analysis, Data Visualization Software, Data Transformation, Analysis, Data Mapping, Interactive Data Visualization, Analytics, Data Visualization, Business Analytics, Business Reporting
Beginner · Professional Certificate · 3 - 6 Months