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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    HR Competencies & Leadership for SHRM Exams Prep

    Skills you'll gain: Talent Recruitment, Human Resources Management and Planning, Culture Transformation, Leadership, Workplace inclusivity, Recruitment, Human Resource Management, Intercultural Competence, Diversity and Inclusion, Professional Development, Management Training And Development, Human Capital, Organizational Structure, Human Resources Software, Organizational Leadership, People Development, Professionalism, Professional Networking, Lifelong Learning, Innovation

    4
    Rating, 4 out of 5 stars
    ·
    134 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Foundations of Coding Front-End

    Skills you'll gain: Front-End Web Development, Debugging, Programming Principles, Computational Thinking, GitHub, Web Design and Development, Pseudocode, Version Control, Git (Version Control System), Diagram Design, Microsoft Copilot, Algorithms, Program Development, Code Reusability, Computational Logic, C# (Programming Language)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Photography Capstone Project

    Skills you'll gain: Photography, Peer Review, Image Quality, Creative Design, Visual Storytelling, Creativity, Storytelling, Writing, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    599 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Retail Marketing Strategy

    Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Retail Sales, Marketing Strategies, Customer Analysis, Customer Insights, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Self Service Technologies, Innovation, E-Commerce, Corporate Sustainability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    296 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    41 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Introduction to Digital Marketing

    Skills you'll gain: Search Engine Marketing, Digital Brand Strategy, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Marketing, Social Media Strategy, Digital Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Marketing Strategy and Techniques, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    243 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Azure Infrastructure Fundamentals

    Skills you'll gain: Azure Active Directory, Cloud Infrastructure, Microsoft Azure, Virtual Machines, Infrastructure As A Service (IaaS), Virtualization and Virtual Machines, Role-Based Access Control (RBAC), Active Directory, IT Infrastructure, Infrastructure Security, Infrastructure Architecture, Virtual Networking, Multi-Factor Authentication, Network Infrastructure, Cloud Hosting, Cloud Storage, Virtualization, Data Storage Technologies, Identity and Access Management, Cloud Computing

    3.8
    Rating, 3.8 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Líder de IA generativa (Generative AI Leader)

    Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Gemini, Generative AI, Generative AI Agents, Generative Model Architectures, Google Cloud Platform, AI Workflows, Google Workspace, AI Orchestration, Agentic Workflows, Prompt Patterns, AI Product Strategy, AI Security, Large Language Modeling, AI literacy, Artificial Intelligence, Cloud Computing, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    233 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    IT-поддержка Google

    Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

    4.8
    Rating, 4.8 out of 5 stars
    ·
    302 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Using Public Policy for Social Change

    Skills you'll gain: Policy Analysis, Policy Development, Social Justice, Advocacy, Public Policies, Political Sciences, Health Policy, Social and Human Services, Social Impact, Economics, Policy, and Social Studies, Program Evaluation, Community and Social Work, Public Administration, Case Studies, Diversity Equity and Inclusion Initiatives, Research, Persuasive Communication, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    184 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Cleaning & Processing with Copilot in Excel

    Skills you'll gain: Data Cleansing, Prompt Engineering, Data Processing, Microsoft Excel, Data Manipulation, Microsoft Copilot, Data Transformation, Data Integrity, Data-Driven Decision-Making, Data Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    Lund University

    Urban Nature: Connecting Cities, Sustainability and Innovation

    Skills you'll gain: Climate Change Adaptation, Sustainable Development, Environmental Issue, Sustainable Design, Sustainable Business, Governance, Systems Thinking, Environmental Science, Climate Change Mitigation, Case Studies, Business Modeling, Stakeholder Engagement, Cross-Functional Collaboration, Project Finance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    481 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • HR Competencies & Leadership for SHRM Exams Prep: Board Infinity
  • Foundations of Coding Front-End: Microsoft
  • Photography Capstone Project: Michigan State University
  • Retail Marketing Strategy: University of Pennsylvania
  • Applications of Copilot in the Workplace: Microsoft
  • Introduction to Digital Marketing: University of California, Irvine
  • Azure Infrastructure Fundamentals: LearnQuest
  • Líder de IA generativa (Generative AI Leader): Google Cloud
  • IT-поддержка Google: Google
  • Using Public Policy for Social Change: University of Michigan

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