Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Policy Analysis, Policy Development, Social Justice, Advocacy, Public Policies, Political Sciences, Health Policy, Social and Human Services, Social Impact, Economics, Policy, and Social Studies, Program Evaluation, Community and Social Work, Public Administration, Case Studies, Diversity Equity and Inclusion Initiatives, Research, Persuasive Communication, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Prompt Engineering, Data Processing, Microsoft Excel, Data Manipulation, Microsoft Copilot, Data Transformation, Data Integrity, Data-Driven Decision-Making, Data Analysis
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: API Gateway, Cloud Applications, Google Cloud Platform, Cloud Development, Cloud Infrastructure, Cloud-Native Computing, Prompt Engineering, Kubernetes, Serverless Computing, Prompt Engineering Tools, Microservices, Containerization, Application Deployment, Application Development, Infrastructure As A Service (IaaS), Application Programming Interface (API), Prompt Patterns, Cloud Computing, Cloud Storage, Debugging
Intermediate · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Deductive Reasoning, Logical Reasoning, Computational Logic, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Direct Marketing, Campaign Management, Personalized Campaigns, Campaign Planning, Digital Marketing Tools, Marketing, Digital Marketing, Target Audience, Registration, Design, Business
Beginner · Guided Project · Less Than 2 Hours

Universidade Estadual de Campinas
Skills you'll gain: Logistics Management, Transportation, Supply Chain, and Logistics, Transportation Management, Logistics, Inventory and Warehousing, Inventory Management System, Supply Chain Systems, Transportation Operations, Supply Chain, Inventory Management, Inventory Control, Supply Chain Management, Service Level, Order Fulfillment, Order Management, Operating Cost, Performance Analysis, Demand Planning, Performance Measurement, Forecasting
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Bank Regulations, Cryptography, Financial Regulations, FinTech, Cryptographic Protocols, Regulation and Legal Compliance, Financial Regulation, Entrepreneurial Finance, Business Planning, Emerging Technologies, Financial Systems, Video Production, Innovation, Market Opportunities, Sales Presentations, Ledgers (Accounting)
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Security Architecture Review, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Application Deployment, IT Security Architecture, Continuous Deployment, Quality Assurance, Continuous Delivery, Software Testing, Continuous Integration, CI/CD
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Microservices, Systems Architecture, Application Deployment, Software Architecture, Scalability, Service Oriented Architecture, Java Programming, Distributed Computing, Software Design, Software Design Patterns, Dependency Analysis, Service Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Shared Media, Cloud Storage, File Systems, Business Software, Content Management, Organizational Skills, Data Management, Identity and Access Management, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Microsoft Azure, Infrastructure As A Service (IaaS), Network Administration, Network Infrastructure, Cloud Deployment, Cloud Computing, Data Storage, Cloud Management, Dashboard Creation, Cloud Platforms
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Competitive Analysis, Business Planning, Business Strategy, Business Strategies, Market Analysis, Market Opportunities, Value Propositions, Peer Review, Market Research, Entrepreneurship, Service Design, Constructive Feedback, Goal Setting, Needs Assessment
Beginner · Course · 1 - 3 Months