IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Validation, Google Sheets, Spreadsheet Software, Data Analysis, Data Synthesis, Data Manipulation, Analytical Skills, Consolidation, Excel Formulas, Query Languages, Pivot Tables And Charts, Data Quality, SQL, Data Integration, Data Transformation, Database Management, User Feedback
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Node.JS, Cloud Deployment, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Restful API, Communication Systems
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Information Technology Architecture, Thought Leadership, Business Strategy, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, AI literacy, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Data Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, IT Security Architecture, Cloud Management, Linux, IT Infrastructure, Network Security, Application Security, Microsoft Windows, Network Protocols, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Technical Support and Services, Package and Software Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Network Planning And Design, Infrastructure As A Service (IaaS), Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
Intermediate · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Intercultural Competence, Conflict Management, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Retrieval-Augmented Generation, AI powered creativity, Generative AI Agents, Ideation, Verification And Validation, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, Responsible AI, AI Enablement, Risking, Artificial Intelligence, Expense Reports
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Django (Web Framework), Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), Database Management, Code Reusability, Database Theory, SQL, Database Design, Front-End Web Development, Unit Testing, MySQL, Computer Programming, Pseudocode, Communication
Beginner · Specialization · 3 - 6 Months