IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
The University of Hong Kong
Skills you'll gain: Journalism, digital literacy, Media and Communications, Research, Investigation, Digital Communications, Ethical Standards And Conduct
★ 4.8 (236) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Sustainable Systems, Public Health, Community Health, Social Justice, Sustainable Development, Community Development, Health Equity, Systems Thinking, Land Management, Environment, Environmental Issue, Environment and Resource Management, Health Policy, Public Policies, Health Promotion, Manufacturing and Production, Advocacy, Economics
★ 4.7 (164) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Marketing Materials, Copywriting, Advertising, Marketing, ChatGPT, Customer Analysis, Content Creation, Marketing Strategies, Customer Insights, Content Performance Analysis
★ 4.5 (108) · Beginner · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Video Editing, Videography, Cinematography, Peer Review, Photo/Video Production and Technology, Video Production, Visual Storytelling, Post-Production, Journals, Storytelling, Image Quality, Design Elements And Principles, Editing
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Control Panels, Automation, Test Automation, Process Design, User Provisioning, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Decision Intelligence, Artificial Intelligence, Operational Analysis, Extensible Markup Language (XML), Workflow Management
★ 4.5 (625) · Beginner · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Computer Literacy, Digital Communications, Computer Security Awareness Training, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications
★ 4.6 (31) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storytelling, Editing, Oral Expression, Writing and Editing, Public Speaking, Writing, Verbal Communication Skills, Communication Strategies
★ 4.6 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard Creation, Business Workflow Analysis, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Workflow Management, Process Optimization, Automation, Data Integration, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
★ 2.5 (18) · Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking
★ 4.5 (36) · Beginner · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Relationship Building, Customer Engagement
★ 4.7 (34) · Beginner · Course · 1 - 4 Weeks

Exploratorium
Skills you'll gain: Developing Training Materials, Collaboration, Creativity, Design Strategies, Mechanics, Research and Design, Research, Creative Problem-Solving, Experimentation, Mechanical Design, Aesthetics
★ 4.8 (27) · Beginner · Course · 1 - 3 Months