IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Writing and Editing, Editing, Prompt Engineering, AI Enablement, Proofreading, Responsible AI, Content Creation, Business Writing, Diversity and Inclusion, Analysis, Target Audience, Communication, Communication Strategies, Business Research
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Microsoft Azure, Virtual Networking, Cloud Services, System Monitoring, Network Monitoring, Application Performance Management, Cloud Management, Cloud Infrastructure, Virtual Machines, Disaster Recovery, Containerization, Data Storage
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, IT Automation, Patch Management, Cloud Security, Automation
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Project Schedules, Event Management, Scheduling, Collaborative Software, Coordination, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Graphic and Visual Design, Adobe Creative Cloud, Color Theory, Graphic Design, Logo Design, Digital Design
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Kubernetes, YAML, Docker (Software), Application Deployment, Containerization, Node.JS, Development Environment, Cloud Computing Architecture, Servers, Command-Line Interface, Scalability, System Monitoring
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: ChatGPT, Generative AI, AI Product Strategy, Large Language Modeling, Data Ethics, Responsible AI, AI Enablement, Artificial Intelligence, Natural Language Processing, Economics, Policy, and Social Studies, Law, Regulation, and Compliance, Social Sciences, Healthcare Industry Knowledge
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Goal Setting, Strategic Planning, Smart Goals, Planning, Personal Development, Strategic Thinking, Action Oriented, Timelines, Professional Development, Adaptability, Accountability, Self-Awareness, Constructive Feedback, Time Management, Mentorship
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Timelines, Ancient History, Scientific Methods, World History, Anthropology, General Science and Research, Environmental Science, Investigation, Environment, Spatial Analysis, Geographic Information Systems, Research, Geospatial Information and Technology, Research Methodologies, Data Collection, Biology
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours