IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Software Engineering, Data Structures, Memory Management, Computer Programming Tools, Integrated Development Environments, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Prioritization, Strategic Prioritization, Time Management, Action Oriented, Organizational Skills, Productivity, Calendar Management, Workflow Management, Goal Setting, Stress Management, Journals, Decision Making, Project Planning, Personal Development, Process Optimization, Self-Motivation, Operational Efficiency, Open Mindset, Administrative Support and Clerical Tasks, Professional Development
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Digital Design, Layout Design, Graphical Tools, Graphics Software, Creative Design, Typography, Design Software, Design Reviews, Adobe Creative Cloud, Adobe Photoshop, Design Elements And Principles, Peer Review, Design Strategies, Color Theory, Editing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Management Reporting, Performance Reporting, Report Writing, Milestones (Project Management), Project Performance, Agile Methodology, User Feedback, Performance Metric, Key Performance Indicators (KPIs), Concision, Data-Driven Decision-Making, Data Visualization, Stakeholder Management, Real Time Data, Stakeholder Communications, Risk Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Storage, Cloud Management, Infrastructure As A Service (IaaS), Cloud-Native Computing, Cloud Development, Cloud Computing, Serverless Computing, Cloud Solutions, Terraform, Containerization, Cloud Computing Architecture, Cloud Engineering, Dashboard Creation, IT Infrastructure, Network Administration
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Business Leadership, Proposal Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Staff Management, AI Integrations
Beginner · Specialization · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Hybrid Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Computing, AI Orchestration, AI Workflows, Data Infrastructure, Data Centers, IT Automation, Infrastructure Architecture, Information Technology Operations, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Network Infrastructure, Hardware Architecture, System Monitoring, System Support, Automation, System Configuration, Configuration Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: PostgreSQL, SQL, Database Management, Transaction Processing, Databases, Database Management Systems, Data Management, Query Languages, JSON, Performance Tuning, Database Design, Data Access, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Development, Sprint Retrospectives, Usability Testing, Agile Project Management, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Storytelling, Software Development, Testability
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Manufacturing and Production, Machine Controls, Incident Response, Digital Transformation, Cyber Attacks, Vulnerability Assessments, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Training and Development, Training Programs, Employee Performance Management, Performance Management, Compensation Management, Performance Appraisal, Compensation and Benefits, Employee Training, Performance Review, Workforce Development, Benefits Administration, People Development, Employee Retention, Instructional Design, Change Management, Program Evaluation
Beginner · Course · 1 - 4 Weeks