IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Performing Arts, Oral Expression, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Project Performance, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: LangChain, LLM Application, OpenAI API, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Web Presence, Content Management, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Responsible AI, Diversity Awareness, Generative AI, Diversity Training, Ethical Standards And Conduct, Diversity Programs, Diversity Equity and Inclusion Initiatives, AI literacy, Cultural Diversity, Artificial Intelligence, Algorithms, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Human Resource Strategy, Employee Performance Management, Performance Appraisal, Talent Recruitment, Labor Relations, Human Relations Movement, Workforce Development, Performance Management, Compensation and Benefits, Succession Planning, Diversity Programs, Labor Law, Diversity and Inclusion, Occupational Safety And Health
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: File Management, Document Management, Microsoft Power Automate/Flow, Email Automation, Version Control, Microsoft Power Platform, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Network Protocols, Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Network Infrastructure, TCP/IP, Border Gateway Protocol, Network Architecture, Network Engineering, General Networking, OSI Models, Wireless Networks, Network Routing, Network Troubleshooting, Network Administration, Network Switches, Local Area Networks, System Configuration
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Statistical Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months
LearnQuest
Skills you'll gain: Blockchain, Key Management, Public Key Infrastructure, Security Controls, Cryptography, Cybersecurity, Data Security, Application Security, Network Security, Security Architecture Review, IT Security Architecture, Vulnerability Assessments, Encryption, Secure Coding, Cryptographic Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Public Key Cryptography Standards (PKCS), Security Testing, Vulnerability Management, Solution Design
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Revenue Recognition, International Financial Reporting Standards, Financial Reporting, Contract Accounting, Generally Accepted Accounting Principles (GAAP), Financial Accounting, Technical Accounting, Franchising
Mixed · Course · 1 - 4 Weeks