Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Akamai Technologies, Inc.
Skills you'll gain: SQL, Database Management, Relational Databases, Database Systems, Databases, Database Administration, Database Development, Database Design, Database Theory, Data Manipulation, Query Languages, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: API Testing, Software Documentation, API Design, Application Programming Interface (API), Technical Documentation, Restful API, JSON, Software Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Applications, Cloud Development, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Solutions, Virtual Networking, Distributed Computing, Network Architecture, Systems Integration
Mixed · Course · 1 - 3 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Control Systems, Matlab, Engineering Analysis, Simulation and Simulation Software, Simulations, Systems Analysis, Systems Engineering, System Design and Implementation, Mathematical Modeling, Differential Equations, Linear Algebra, Estimation
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Clinical Pharmacy, Patient Education and Support, Drug Development, Value-Based Care, Utilization Management, Health Policy, Patient Safety, Research Design, Epidemiology
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Infrastructure, Model Optimization, Cloud Computing Architecture, Performance Tuning, Computer Architecture, AI Workflows, Model Training, Artificial Intelligence, Hardware Architecture, Systems Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LLM Application, Model Deployment, Responsible AI, Application Deployment, Application Development, Large Language Modeling, Hugging Face, Data Ethics, Generative AI, AI Security, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Data Analysis, Query Languages, SQL, Analytical Skills, Database Software, Technical Communication, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Financial Modeling, Variance Analysis, Key Performance Indicators (KPIs), Bookkeeping, Financial Forecasting, Revenue Forecasting, Budget Management, Financial Statement Analysis, Business Reporting, Performance Reporting, Financial Auditing, Capital Budgeting, Financial Controls, Financial Reporting, Operating Budget, Financial Analysis, Report Writing, Process Improvement, Banking Services, Financial Data
Intermediate · Specialization · 3 - 6 Months