Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Statistical Hypothesis Testing, Data Visualization Software, Dashboard Creation, Clinical Research, Interactive Data Visualization, Health Informatics, Data Wrangling, Data Analysis, Healthcare Ethics, Health Information Management and Medical Records, Health Policy, Looker (Software), Predictive Analytics, Healthcare Industry Knowledge, Data Literacy, Health Technology, Regression Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Infrastructure as Code (IaC), Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

High Tech High Graduate School of Education
Skills you'll gain: Student-Centred Learning, Interactive Learning, Education and Training, Student Engagement, Pedagogy, Teaching, Differentiated Instruction, Collaboration, Curriculum Planning, Scheduling, Learning Theory, Drive Engagement, Human Learning, Project Design, Discussion Facilitation, Presentations
Mixed · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Cloud Deployment, Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Cloud Computing Architecture, Cloud Storage, Cloud Platforms, Contract Negotiation, Cloud Security, Vendor Contracts, Cyber Risk, Contract Review, Law, Regulation, and Compliance, Contract Management, Data Security, Data Governance, Negotiation, Regulatory Requirements, Cybersecurity
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Pseudocode, Algorithms, Computer Science, Data Structures, Diagram Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
Intermediate · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: AI Orchestration, Agentic Workflows, Organizational Skills, Process Design, Artificial Intelligence, Agentic systems, Functional Design, Goal Setting, Verification And Validation, Reinforcement Learning, Knowledge Transfer, Software Architecture, Machine Learning Methods, Interviewing Skills, Software Design Patterns, Decision Making
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Data Quality, Quantitative Research, Data Validation, Data Integrity, Data Collection, Data Processing, Data Analysis, Data Management, Data Preprocessing, Data Access, Statistical Analysis, Analysis, Sampling (Statistics), Verification And Validation, Design Strategies
Beginner · Specialization · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Blockchain, FinTech, Supply Chain Management, Transaction Processing, Supply Chain Systems, Supply Chain, Emerging Technologies, AI Enablement, Distributed Computing, Interoperability, Data Sharing, Data Integrity
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Leadership Studies, Sustainable Business, Sustainable Technologies, Organizational Leadership, Organizational Change, Sustainable Design, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Performance Metric, Key Performance Indicators (KPIs), Packaging and Labeling, Environmental Issue, Resource Utilization
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months