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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Free Trial
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    SkillUp

    Introduction to Healthcare Data Analytics

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Statistical Hypothesis Testing, Data Visualization Software, Dashboard Creation, Clinical Research, Interactive Data Visualization, Health Informatics, Data Wrangling, Data Analysis, Healthcare Ethics, Health Information Management and Medical Records, Health Policy, Looker (Software), Predictive Analytics, Healthcare Industry Knowledge, Data Literacy, Health Technology, Regression Analysis

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Amazon Event Bridge and Lambda

    Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Infrastructure as Code (IaC), Serverless Computing, Event Monitoring, Software Engineering

    4.8
    Rating, 4.8 out of 5 stars
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    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
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    High Tech High Graduate School of Education

    How To Teach Us

    Skills you'll gain: Student-Centred Learning, Interactive Learning, Education and Training, Student Engagement, Pedagogy, Teaching, Differentiated Instruction, Collaboration, Curriculum Planning, Scheduling, Learning Theory, Drive Engagement, Human Learning, Project Design, Discussion Facilitation, Presentations

    4.3
    Rating, 4.3 out of 5 stars
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    45 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Queen Mary University of London

    Cloud Computing Law: Transactions

    Skills you'll gain: Cloud Deployment, Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Cloud Computing Architecture, Cloud Storage, Cloud Platforms, Contract Negotiation, Cloud Security, Vendor Contracts, Cyber Risk, Contract Review, Law, Regulation, and Compliance, Contract Management, Data Security, Data Governance, Negotiation, Regulatory Requirements, Cybersecurity

    4.9
    Rating, 4.9 out of 5 stars
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    102 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Problems, Algorithms and Flowcharts

    Skills you'll gain: Pseudocode, Algorithms, Computer Science, Data Structures, Diagram Design

    4.4
    Rating, 4.4 out of 5 stars
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    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
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    C

    Coursera

    Advertise your Fundraiser using Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard

    4.9
    Rating, 4.9 out of 5 stars
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    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Washington

    Designing Autonomous AI

    Skills you'll gain: AI Orchestration, Agentic Workflows, Organizational Skills, Process Design, Artificial Intelligence, Agentic systems, Functional Design, Goal Setting, Verification And Validation, Reinforcement Learning, Knowledge Transfer, Software Architecture, Machine Learning Methods, Interviewing Skills, Software Design Patterns, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Total Data Quality

    Skills you'll gain: Data Quality, Quantitative Research, Data Validation, Data Integrity, Data Collection, Data Processing, Data Analysis, Data Management, Data Preprocessing, Data Access, Statistical Analysis, Analysis, Sampling (Statistics), Verification And Validation, Design Strategies

    4.6
    Rating, 4.6 out of 5 stars
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    59 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    New York Institute of Finance

    Future Development in Supply Chain Finance and Blockchain Technology

    Skills you'll gain: Blockchain, FinTech, Supply Chain Management, Transaction Processing, Supply Chain Systems, Supply Chain, Emerging Technologies, AI Enablement, Distributed Computing, Interoperability, Data Sharing, Data Integrity

    4.5
    Rating, 4.5 out of 5 stars
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    98 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Circular Economy

    Skills you'll gain: Leadership Studies, Sustainable Business, Sustainable Technologies, Organizational Leadership, Organizational Change, Sustainable Design, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Performance Metric, Key Performance Indicators (KPIs), Packaging and Labeling, Environmental Issue, Resource Utilization

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Introduction to Healthcare Data Analytics: SkillUp
  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Amazon Event Bridge and Lambda: Coursera
  • How To Teach Us: High Tech High Graduate School of Education
  • Cloud Computing Law: Transactions: Queen Mary University of London
  • Problems, Algorithms and Flowcharts: University of London
  • Advertise your Fundraiser using Canva: Coursera
  • Designing Autonomous AI: University of Washington
  • Total Data Quality: University of Michigan
  • Future Development in Supply Chain Finance and Blockchain Technology: New York Institute of Finance

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