Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Web Scraping, Robotic Process Automation, Transaction Processing, Debugging, Human Resources Software, Business Process Automation, Test Automation, Automation, Workflow Management, Data Entry, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Document Management
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Business Analytics, Regression Analysis, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Statistics, Strategic Decision-Making, Business Analysis, Statistical Analysis, Data Science, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stakeholder Engagement, Business Analysis, Stakeholder Management, Business Intelligence, Business Planning, Stakeholder Analysis, Business Process Modeling, Stakeholder Communications, Business Process Management, Requirements Elicitation, Enterprise Architecture, Business Requirements, Analysis, Information Technology, Agile Methodology, Planning, Governance, Information Management, Adaptability
Intermediate · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, Business Process, Business Process Modeling, Data Visualization, Solution Delivery, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Capability, Six Sigma Methodology, Statistical Process Controls, Process Analysis, Statistical Analysis, Data Analysis, Performance Measurement, Statistical Methods, R (Software), Business Metrics, R Programming, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Request for Proposal, Procurement, Strategic Prioritization, Vendor Management, Supplier Management, Contract Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Workflow Management, Business Process Automation, Team Management, Business Operations, Operations Management, Employee Performance Management, Staff Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security, Remote Access Systems, Security Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cryptographic Protocols, Blockchain, Business Continuity, Disaster Recovery, Digital Assets, Vulnerability Assessments, Regulatory Compliance, Enterprise Security, Data Security, Law, Regulation, and Compliance, Encryption, Cybersecurity, Network Security, Emerging Technologies, Distributed Computing, Transaction Processing
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Information Technology, Case Studies, Team Leadership, Governance, Resource Allocation, Decision Making
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Scope Management, Requirements Management, Project Scoping, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Project Management, Business Planning, Systems Thinking, Risk Management, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks