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  • Customer Communications Management

Results for "customer communications management"


  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6 stars, 577 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (577) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Performance Reporting, Data Storytelling, Business Reporting, Data-Driven Decision-Making

    4.7 stars, 279 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (279) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6 stars, 416 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (416) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Colorado System

    Computer Communications

    Skills you'll gain: TCP/IP, Local Area Networks, Routing Protocols, Network Routing, Digital Communications, OSI Models, Network Protocols, Open Shortest Path First (OSPF), Network Routers, Communication Systems, Telecommunications, Dynamic Host Configuration Protocol (DHCP), Network Planning And Design, Network Security, Network Switches, General Networking, Virtual Networking, Network Performance Management, Computer Networking, Network Architecture

    4.6 stars, 3.4K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (3.4K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    IoT Communications

    Skills you'll gain: Internet Of Things, Telecommunications, Communication Systems, Distributed Computing, Wireless Networks, Digital Communications, General Networking, Local Area Networks, Network Model, Network Routing, Routing Protocols, Embedded Software, Network Protocols, Global Positioning Systems

    4.7 stars, 72 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (72) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Fundamentals of Customer Acquisition Management

    Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Customer Analysis, Marketing Effectiveness, Brand Loyalty, Brand Strategy, Customer Relationship Building, Marketing Strategies, Campaign Management, Performance Measurement

    4.7 stars, 18 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Geneva

    Investment Management

    Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Financial Systems, Investment Management, Financial Market, Portfolio Risk, Capital Markets, Risk Analysis, Risk Modeling, Investments, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Securities (Finance), Risk Appetite, Finance, Equities

    4.7 stars, 7.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (7.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Cloud Communications, Data Management, and Service Mesh

    Skills you'll gain: Istio, Kubernetes, Cloud-Native Computing, Amazon Web Services, API Gateway, Serverless Computing, Restful API, Cloud Deployment, Microservices, Amazon DynamoDB, Cloud Applications, Redis, Apache Kafka, Data Management, Application Deployment, Database Management, Event-Driven Programming, Scalability

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Internal Communications Framework

    Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Strategic Communication, Crisis Management, Drive Engagement, Diversity and Inclusion, Public Relations, Business Communication, Workplace inclusivity, Executive Presence, Organizational Change, Communication Strategies, Leadership, Communication, Culture

    4.4 stars, 39 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (39) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Financial Management

    Skills you'll gain: Revenue Recognition, Peer Review, Credit Risk, Mergers & Acquisitions, Financial Analysis, Accrual Accounting, Financial Statements, Investment Management, Accruals, Cash Flows, Accounting, Corporate Finance, Financial Statement Analysis, Financial Accounting, Finance, Financial Modeling, Return On Investment, Investments, Financial Management, Risk Management

    4.7 stars, 7K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (7K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Pennsylvania

    Management Fundamentals

    Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Human Capital, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Organizational Leadership, Organizational Development, Diversity Equity and Inclusion Initiatives, Compensation Management, Compensation and Benefits, Job Analysis, Recruitment, Change Management, Constructive Feedback

    4.7 stars, 532 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (532) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    External Communications Channels

    Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Earned Media, Public Relations, Social Media Marketing, Social Media Management, Social Media, Stakeholder Communications, Public Affairs, Marketing Communications, Branding, Social Media Campaigns, Brand Strategy, Brand Management, Communication Strategies, Stakeholder Management, Internal Communications, Corporate Sustainability

    4.6 stars, 36 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (36) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer communications management courses

  • CVS Health Call Center Customer Service: CVS Health
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
  • Create Customer Support Data with Google Sheets: Coursera
  • Computer Communications: University of Colorado System
  • IoT Communications: University of Illinois Urbana-Champaign
  • Fundamentals of Customer Acquisition Management: Coursera
  • Investment Management: University of Geneva
  • Cloud Communications, Data Management, and Service Mesh: Packt
  • Internal Communications Framework: University of California, Irvine
  • Financial Management: University of Illinois Urbana-Champaign

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