Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Forecasting, Material Requirements Planning, Performance Measurement, Microsoft Excel, Communication Planning, Excel Formulas, Performance Metric, Capacity Management, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Meeting Facilitation
★ 4.5 (353) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Product Development, Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Enterprise Modeling, Product Design, Design Thinking, Market Research, Business Development, Communication Strategies
★ 4.3 (146) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Marketing, Branding, Brand Strategy, Brand Awareness, Creative Design, Visual Storytelling, Target Audience, Brand Management, User Feedback, Customer Insights, Storytelling, Growth Strategies, Marketing, Driving engagement, Market Research, Target Market, Promotional Strategies, Social Media, Customer Analysis, Digital Marketing
★ 4.6 (18) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Change Control, Corrective and Preventive Action (CAPA), Healthcare Project Management, Safety Assurance, Quality Improvement, Safety Standards, Problem Management, Continuous Quality Improvement (CQI), Accident Prevention, System Implementation, Leadership
★ 4.6 (101) · Mixed · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Recurrent Neural Networks (RNNs), Natural Language Processing, Artificial Neural Networks, Tensorflow, Python Programming, Embeddings, Machine Learning Methods, Applied Machine Learning, Classification Algorithms, Model Training, Model Optimization
★ 4.5 (23) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Employee Surveys, Data Collection, Analysis, Business Research, Data Analysis, User Feedback, Market Research, Business Software
★ 4.5 (430) · Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Business Marketing, Customer experience strategy (CX), Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
★ 4.5 (19) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Looker (Software), SQL, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Warehousing, Data Cleansing, Dashboard Creation, Data Analysis, Data Integration, Data Visualization Software, Google Sheets, Query Languages, Google Cloud Platform, Data Import/Export, Data Integrity
★ 4.3 (85) · Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Manufacturing and Production, Operations Management, Enterprise Resource Planning, Production Planning, Material Requirements Planning, Data Integration, Business Process Management, Data Collection, Digital Transformation, Data Security, Enterprise Application Management, Data Management, Decision Making
★ 4.6 (645) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Milestones (Project Management), Agile Project Management, Project Coordination, Project Risk Management, Project Implementation, Project Portfolio Management, Project Closure, Project Controls, Project Scoping, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Risk Management, Leadership
★ 4.9 (122) · Advanced · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Digital Analysis, Customer Retention, Customer Relationship Building, Search Engine Optimization, Sales Prospecting, Brand Loyalty, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Strategic Communication, Customer experience strategy (CX), Digital Marketing Tools, Cash Flows, Web Analytics
★ 4.9 (153) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Wrangling, Data Integration, Data Management
★ 4.9 (288) · Mixed · Course · 1 - 3 Months