Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Social Media, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, E-Commerce, Target Audience, Customer Relationship Management, Customer Retention, Marketing Analytics, Campaign Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Requirements Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Precision Medicine, Bioinformatics, Image Analysis, Biomedical Technology, Big Data, Data Science, Data Ethics, Health Informatics, Statistical Modeling, Machine Learning, Natural Language Processing, Data Integration, Network Analysis, Graph Theory, Python Programming
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Talent Pipelining, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

IESE Business School
Skills you'll gain: Strategic Marketing, Product Marketing, Marketing, Marketing Strategy and Techniques, Value Propositions, Promotional Strategies, Market Research, Branding, Market Analysis, Marketing Channel, Customer experience strategy (CX), Product Development, Customer Insights, Brand Awareness, Competitive Analysis, Business Intelligence
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Office, Microsoft Outlook, Productivity Software, Workflow Management, AI Enablement, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Presentations, Generative AI, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Digital Media Strategy, Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Brand Strategy, Brand Awareness, Budget Management, Marketing Design, Customer Engagement, Content Marketing, Target Audience, Digital Marketing, Marketing Strategies, Trend Analysis, Social Media Strategy, Customer Analysis
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Big Data, SQL, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Warehousing, Data Cleansing, Data Analysis, Data Visualization Software, Google Sheets, Google Cloud Platform, Data Import/Export
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Analysis, Statistical Analysis, Data Architecture, Correlation Analysis, Data Cleansing, Data Transformation, Database Design
Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, LangChain, AI Workflows, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Transfer Learning, LLM Application, Embeddings, Amazon Web Services, Context Management, Model Deployment, Amazon S3, Model Evaluation
Intermediate · Professional Certificate · 1 - 3 Months