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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    D

    Duke University

    Blockchain Business Models

    Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Cryptography, Regulatory Compliance, Technology Strategies, Commercial Banking, Payment Systems, Data Integrity, Digital Assets, Financial Services, Business Modeling, Innovation, Distributed Computing, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    389 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Habilidades humanas y de negocios para negociar

    Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    331 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intel

    Intel® AI Win Recipes

    Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, AI Product Strategy, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Customer Insights, Customer Analysis, B2B Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    95 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    The Hong Kong University of Science and Technology

    Software Engineering: Implementation and Testing

    Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, System Testing, Integration Testing, User Acceptance Testing (UAT), Unit Testing, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology, Agile Methodology, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    130 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Analítica financiera​

    Skills you'll gain: Financial Forecasting, Financial Analysis, Financial Modeling, Analytics, Predictive Analytics, Time Series Analysis and Forecasting, Statistical Analysis, Risk Analysis, Predictive Modeling, Risk Management, R Programming, Data Transformation, Machine Learning Methods, Descriptive Analytics, Artificial Neural Networks

    4.6
    Rating, 4.6 out of 5 stars
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    100 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Supercharge Your Product Management Career

    Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, Product Management, LLM Application, Artificial Intelligence, Customer experience improvement, Responsible AI, Data Ethics, Prompt Engineering, Microsoft Copilot, Organizational Effectiveness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    162 reviews

    Intermediate · Course · 1 - 4 Weeks

  • 2

    28DIGITAL

    Introduction to Architecting Smart IoT Devices

    Skills you'll gain: Embedded Software, Unified Modeling Language, Embedded Systems, Internet Of Things, Software Development Life Cycle, Systems Architecture, Systems Design, Technical Design, Systems Engineering, Real-Time Operating Systems, Prototyping, Requirements Analysis

    4.2
    Rating, 4.2 out of 5 stars
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    311 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Modern Data Warehouse Analytics in Microsoft Azure

    Skills you'll gain: Azure Synapse Analytics, Power BI, Microsoft Azure, Cloud Services, Data Warehousing, Databricks, Databases, Dashboard, Apache Hadoop, Big Data, Apache Spark, Business Intelligence, Data Lakes, Extract, Transform, Load, Data Visualization Software, Data Integration, Data Processing, Data Visualization, Analytics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    131 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Emprendimiento y métodos ágiles de desarrollo en videojuegos

    Skills you'll gain: Scrum (Software Development), Value Propositions, Sprint Retrospectives, Business Modeling, Video Game Development, Customer Analysis, Agile Methodology, Presentations, Entrepreneurship, Target Audience, Sprint Planning, Backlogs, Agile Project Management, Market Opportunities

    4.5
    Rating, 4.5 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Effective Leadership: Master Management Styles

    Skills you'll gain: Team Management, Team Leadership, Leadership and Management, Business Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Cognitive flexibility, Employee Engagement, Change Management, Self-Awareness, Emotional Intelligence, Coaching

    4.7
    Rating, 4.7 out of 5 stars
    ·
    127 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Advanced Manufacturing Enterprise

    Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Enterprise Resource Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Digital Transformation, Data Security, Internet Of Things, Data Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    642 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Python and Machine-Learning for Asset Management with Alternative Data Sets

    Skills you'll gain: Text Mining, Applied Machine Learning, Network Analysis, Data Visualization Software, Financial Data, Unstructured Data, Predictive Modeling, Web Scraping, Social Network Analysis, Advanced Analytics, Financial Market, Financial Analysis, Investments, Data Mining, Asset Management, Python Programming, Data Analysis, Consumer Behaviour

    4.4
    Rating, 4.4 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Blockchain Business Models: Duke University
  • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
  • Intel® AI Win Recipes: Intel
  • Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
  • Analítica financiera​: Universidad de los Andes
  • Generative AI: Supercharge Your Product Management Career: SkillUp
  • Introduction to Architecting Smart IoT Devices: 28DIGITAL
  • Modern Data Warehouse Analytics in Microsoft Azure: Microsoft
  • Emprendimiento y métodos ágiles de desarrollo en videojuegos: Universidad de los Andes
  • Effective Leadership: Master Management Styles: Coursera

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