Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
Skills you'll gain: SQL, SAS (Software), Case Studies, Database Management, Query Languages, Data Access, Database Management Systems, Data Processing, Data Presentation, Perl (Programming Language), Business, Statistical Programming, Data Wrangling, Data Integration, Data Structures, Data Management, Data Manipulation, Data Transformation, Code Reusability, Software Documentation
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Business Analysis, Business Analysis Tools, Business Process Modeling, Process Optimization, Requirements Management, Business Systems Analysis, Business Requirements, Process Modeling, Process Improvement and Optimization, Process Analysis, Data Modeling, Stakeholder Analysis, Requirements Elicitation, Agile Methodology, Requirements Analysis, Stakeholder Management, Business Process, Process Improvement, User Story, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Self-Motivation, Strategic Planning, Personal Development, Scenario Testing, Innovation, Storytelling, Experience Design
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Literacy, Tableau Software, Data Presentation, Interactive Data Visualization, Data Visualization Software, Excel Macros, Analytics, Accounting Software, Specialized Accounting, Analytical Skills, Accounting Systems, Business Analytics, Microsoft Excel, Spreadsheet Software, Data Collection, Data-Driven Decision-Making, Data Analysis, Predictive Analytics, Data Architecture
Build toward a degree
Beginner · Course · 1 - 3 Months
Rice University
Skills you'll gain: Portfolio Risk, Portfolio Management, Investment Management, Risk Modeling, Investments, Financial Market, Risk Management, Equities, Finance, Risk Appetite, Return On Investment, Risk Mitigation, Risk Analysis, Statistical Methods, Probability Distribution, Correlation Analysis, Decision Making
Mixed · Course · 1 - 3 Months
STARWEAVER
Skills you'll gain: E-Commerce, Strategic Sourcing, Supply Chain Management, Procurement, Supply Chain, Supply Chain Systems, Supply Chain Planning, Logistics Management, Order Fulfillment, Supplier Management, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Customer experience improvement, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, Retrieval-Augmented Generation, Generative Model Architectures, Microsoft Azure, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, LLM Application, Application Deployment, Responsible AI, ChatGPT, Artificial Intelligence, Artificial Neural Networks, Deep Learning, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Infrastructure, Microsoft Azure, Infrastructure As A Service (IaaS), Data Processing, Big Data, Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), Databricks, Infrastructure Security, Data Pipelines, Virtual Networking, Azure DevOps, Virtual Machines, Azure Active Directory, Analytics, Active Directory, Network Security, Model Deployment, Python Programming, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Social Impact, Project Scoping, Entrepreneurship, Sustainable Development, Feasibility Studies, Solution Delivery, Socioeconomics, Customer Analysis, Target Audience, Fundraising and Crowdsourcing, Stakeholder Management, Competitive Analysis, Social Sciences, Business Operations, Cost Estimation, Market Opportunities, New Business Development, Stakeholder Analysis, Ideation, Business Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Project Management Institute (PMI) Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Analysis, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Operations, Business Process, Business Process Improvement, Process Improvement and Optimization, Process Optimization, Process Development, Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies
Mixed · Course · 1 - 4 Weeks