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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Michigan

    Act on Climate: Steps to Individual, Community, and Political Action

    Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Climate Change Adaptation, Social Impact, Sustainable Development, Sustainable Design, Mitigation, Driving engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    204 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Global Challenges in Business

    Skills you'll gain: Sustainable Business, Global Marketing, Virtual Teams, Business Ethics, Diversity Marketing, Corporate Sustainability, Intercultural Competence, Sustainable Development, Cultural Sensitivity, Cultural Diversity, Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Consumer Behaviour, Ethical Standards And Conduct, Environmental Issue, Market Analysis, Branding, Solution Design, Culture, Business Strategy

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    568 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Diseño y Creación de videojuegos

    Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, 3D Assets, Peer Review, User Interface (UI) Design, User Interface (UI), Visualization (Computer Graphics), Computer Graphics, Animations, Software Design Documents, Design, Experience Design, Design Elements And Principles, Music, UI Components, Computer Graphic Techniques, Interactive Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    920 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Sales Toolkit with Generative AI

    Skills you'll gain: Data Ethics, AI Personalization, Sales Process, Sales Presentation, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Prompt Engineering, Microsoft Copilot, Customer Analysis, Customer Relationship Management, Sales Strategy, Law, Regulation, and Compliance, Workflow Management, Sales, Responsible AI, Sales Presentations, Email Automation, Calendar Management

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Microsoft Power Platform

    Skills you'll gain: Microsoft Power Platform, Power Platform Architecture & Technical Design, Productivity Software, No-Code Development, Data Integration, Data Store, Data Access, Database Management Systems, Application Development, Case Studies, Business Solutions, Value Propositions, Security Controls

    4.5
    Rating, 4.5 out of 5 stars
    ·
    196 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Introduction to Tableau

    Skills you'll gain: Tableau Software, Interactive Data Visualization, Data Storytelling, Data Visualization Software, Business Analytics, Data Wrangling, Dashboard Creation, Data Preprocessing, Data Integration, Data Cleansing, Performance Tuning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    322 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Business Execution: Ops, Team Management & Communication

    Skills you'll gain: Purchasing, Workflow Management, Business Workflow Analysis, Supplier Relationship Management, Internal Communications, Systems Thinking, Process Mapping, Operational Efficiency, Contract Management, Supplier Management, Proposal Writing, Negotiation, Leadership Studies, Team Leadership, AI Enablement, Leadership, Operations Management, Communication, Business, Team Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    309 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Social Entrepreneurship

    Skills you'll gain: Social Impact, Project Scoping, Entrepreneurship, Sustainable Development, Feasibility Studies, Solution Delivery, Socioeconomics, Customer Analysis, Target Audience, Fundraising and Crowdsourcing, Stakeholder Management, Competitive Analysis, Social Sciences, Business Operations, Cost Estimation, Market Opportunities, New Business Development, Stakeholder Analysis, Ideation, Business Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    406 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Introduction to Scrum Master Profession

    Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Project Management Institute (PMI) Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Analysis, Market Opportunities

    4.6
    Rating, 4.6 out of 5 stars
    ·
    447 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Building Systems with the ChatGPT API

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Large Language Modeling, Prompt Engineering, Prompt Patterns, AI Workflows, OpenAI, Generative AI Agents, Self Service Technologies, Jupyter

    4.7
    Rating, 4.7 out of 5 stars
    ·
    358 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    CertNexus Certified Artificial Intelligence Practitioner

    Skills you'll gain: Model Evaluation, Classification And Regression Tree (CART), Data Ethics, Applied Machine Learning, Model Training, Unsupervised Learning, Convolutional Neural Networks, Random Forest Algorithm, Data Preprocessing, Data Analysis, Regression Analysis, Responsible AI, Recurrent Neural Networks (RNNs), Data Collection, Compliance Training, Regulatory Compliance, Test Tools, Learning Strategies, Test Planning, Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    337 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Practical Data Science with MATLAB

    Skills you'll gain: Data Storytelling, Model Evaluation, Feature Engineering, Data Visualization, Plot (Graphics), Supervised Learning, Dimensionality Reduction, Data Presentation, Data Integration, Scientific Visualization, Statistical Visualization, Data Preprocessing, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Classification Algorithms, Model Training, Technical Communication, Data Analysis, Machine Learning Methods

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Act on Climate: Steps to Individual, Community, and Political Action: University of Michigan
  • Global Challenges in Business: University of Illinois Urbana-Champaign
  • Diseño y Creación de videojuegos: Universitat Autònoma de Barcelona
  • Microsoft Sales Toolkit with Generative AI: Microsoft
  • Introduction to Microsoft Power Platform: Microsoft
  • Introduction to Tableau: Tableau Learning Partner
  • Business Execution: Ops, Team Management & Communication: Coursera
  • Social Entrepreneurship: University of Pennsylvania
  • Introduction to Scrum Master Profession: SkillUp
  • Building Systems with the ChatGPT API: DeepLearning.AI

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