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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Sustainable Regional Principles, Planning and Transportation

    Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Sustainable Design, Community Development, Civil Engineering, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    190 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Introduction to GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Business Process Automation, Business Workflow Analysis, No-Code Development, Process Optimization

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Understanding Data: Navigating Statistics, Science, and AI

    Skills you'll gain: Histogram, Generative AI, Data Literacy, Data Visualization, Data Presentation, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Data Storytelling, Statistics, Data Analysis, Data Ethics, Experimentation, Data Science, Data-Driven Decision-Making, Research Design, Responsible AI, Statistical Visualization, Research, Artificial Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Fundamentals of Data Visualization

    Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Storytelling, User Centered Design, User Experience Design, Human Computer Interaction, Usability Testing, User Research, Design Elements And Principles

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Virtual Classroom using Google Slides

    Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace

    4.8
    Rating, 4.8 out of 5 stars
    ·
    231 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Managing AI Projects: From Strategy to Delivery

    Skills you'll gain: Responsible AI, AI Product Strategy, Stakeholder Management, Team Performance Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Scalability, Diversity Training, Budget Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University at Buffalo

    Collaborative Robot Safety: Design & Deployment

    Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Hazard Analysis, Equipment Design, Risk Management Framework, Control Systems, Product Testing, Failure Analysis, Automation, Torque (Physics)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    M2M & IoT Interface Design & Protocols for Embedded Systems

    Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

    Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Market Research, Price Negotiation, Market Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    333 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Computer Vision

    Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Multimodal Prompts, Visualization (Computer Graphics), Applied Machine Learning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Data Ethics, Generative AI, Deep Learning, Unsupervised Learning, Data Processing, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    29 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    UX Design in Practice: Accessibility and Collaboration

    Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Prototyping, Design Thinking, Graphic and Visual Design, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    90 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Florida

    Fixing Healthcare Delivery 2.0: Advanced Lean

    Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Systems Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Sustainable Regional Principles, Planning and Transportation: Johns Hopkins University
  • Introduction to GenAI for Business Process Automation: SkillUp
  • Understanding Data: Navigating Statistics, Science, and AI: University of Michigan
  • Fundamentals of Data Visualization: University of Colorado Boulder
  • Create a Virtual Classroom using Google Slides: Coursera
  • Managing AI Projects: From Strategy to Delivery: Johns Hopkins University
  • Collaborative Robot Safety: Design & Deployment: University at Buffalo
  • M2M & IoT Interface Design & Protocols for Embedded Systems: University of Colorado Boulder
  • Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Computer Vision: University of Colorado Boulder

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