Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Sustainable Design, Community Development, Civil Engineering, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Business Process Automation, Business Workflow Analysis, No-Code Development, Process Optimization
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Histogram, Generative AI, Data Literacy, Data Visualization, Data Presentation, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Data Storytelling, Statistics, Data Analysis, Data Ethics, Experimentation, Data Science, Data-Driven Decision-Making, Research Design, Responsible AI, Statistical Visualization, Research, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Storytelling, User Centered Design, User Experience Design, Human Computer Interaction, Usability Testing, User Research, Design Elements And Principles
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Responsible AI, AI Product Strategy, Stakeholder Management, Team Performance Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Scalability, Diversity Training, Budget Management
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Hazard Analysis, Equipment Design, Risk Management Framework, Control Systems, Product Testing, Failure Analysis, Automation, Torque (Physics)
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Market Research, Price Negotiation, Market Analysis
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Multimodal Prompts, Visualization (Computer Graphics), Applied Machine Learning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Data Ethics, Generative AI, Deep Learning, Unsupervised Learning, Data Processing, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Prototyping, Design Thinking, Graphic and Visual Design, Artificial Intelligence
Mixed · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Systems Analysis
Mixed · Course · 1 - 3 Months