IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Feature Engineering, Machine Learning Algorithms, Data Ethics, Responsible AI, Applied Machine Learning, Data Quality, MLOps (Machine Learning Operations), Data Processing, Jupyter, Data Validation, Business Operations, Machine Learning, Operational Analysis, AI Product Strategy, Data Cleansing, Product Lifecycle Management, Machine Learning Methods, Classification And Regression Tree (CART), Project Management
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Case Studies, Internet Of Things, Manufacturing Operations, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Information Technology, Production Planning, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, System Implementation, Automation, Operational Efficiency, Business Modeling, Strategic Partnership, Technology Roadmaps
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support, End User Training and Support
Intermediate · Specialization · 3 - 6 Months

University of Cape Town
Skills you'll gain: Lifelong Learning, Family Support, Disabilities, Working With Children, Caregiving, Training Programs, Human Learning, Patient Education and Support, Special Education, Child Development, Advocacy, Curriculum Planning, Care Coordination, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Environmental Policy, International Relations, Climate Change Mitigation, Energy and Utilities, Environment, Petroleum Industry, Oil and Gas, Governance, Climate Change Adaptation, Sustainable Development, Policy Analysis, Economics, Security Strategy, Electric Power Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Project Management Life Cycle, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, User Acceptance Testing (UAT), Stakeholder Analysis, Market Analysis, Team Building, Market Research
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Disparities, Cardiology, Social Determinants Of Health, Chronic Diseases, Microbiology, Health Care, Community Health, Health Systems, Socioeconomics, Preventative Care, Health Policy, Health Education, Health Assessment, Public Policies, Trend Analysis, Immunology
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Case Studies, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Technology Strategies, Business Technologies, Information Technology, Emerging Technologies, Technology Roadmaps, System Implementation, Strategic Partnership, Cost Benefit Analysis, Business Valuation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Email Automation, Data Entry, Calendar Management, Excel Formulas, Automation, Data Import/Export, Collaborative Software, Data Sharing, User Accounts
Beginner · Course · 1 - 3 Months