• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • R

    Rice University

    Oral Communication for Engineering Leaders

    Skills you'll gain: Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Infographics, Interactive Data Visualization, Persuasive Communication, Communication Strategies, Communication, Verbal Strategic Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management

    4.5 stars, 270 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (270) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Supporting Parents of a Newborn Baby

    Skills you'll gain: Postpartum Care, Child Health, Infant Care, Patient Evaluation, Maternal Health, Health Assessment, Clinical Assessment, Family Support, Parent Communication, Child Development, Preventative Care, Diversity Awareness, Mental Health, Mental and Behavioral Health, Relationship Building

    4.9 stars, 198 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (198) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Forensic Accounting: Detect, Investigate & Prevent Fraud

    Skills you'll gain: Investigation, Fraud detection, Specialized Accounting, Auditing, Litigation Support, Financial Auditing, Financial Accounting, Digital Forensics, Accounting, Legal Support, Report Writing, Employee Training, Internal Controls, Risk Analysis, Compliance Training, Case Studies, Business

    4.8 stars, 24 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (24) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    Influence

    Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Organizational Effectiveness, Organizational Structure, Relationship Management, Business Ethics, Ethical Standards And Conduct, Decision Making, Strategic Partnership, Social Network Analysis, Proactivity, General Networking, Self-Awareness

    4.7 stars, 347 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (347) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • R

    Rice University

    Business Applications of Hypothesis Testing and Confidence Interval Estimation

    Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Sample Size Determination, Business Mathematics, Statistical Inference, Estimation, Business Analytics, Statistics, Probability & Statistics, Sampling (Statistics), Statistical Analysis, Microsoft Excel, Excel Formulas, Probability Distribution, Data Analysis, Decision Making

    4.8 stars, 1.3K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (1.3K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft 365 with Generative AI

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Data Ethics, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft Office, Email Automation, Microsoft 365, Data Visualization Software, Dashboard Creation, Microsoft Word, Data Analysis

    4.6 stars, 111 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (111) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI: Impact, Considerations, and Ethical Issues

    Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Business Ethics, AI literacy, Legal Risk, Socioeconomics, Ethical Standards And Conduct, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Social Impact, Information Privacy, Accountability, Data Quality

    4.8 stars, 341 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (341) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Leadership and Team Management

    Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Team Collaboration, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Accountability Frameworks, Business Transformation, Business Leadership, Communication, Productivity

    4.7 stars, 210 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (210) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    New Venture Finance: Startup Funding for Entrepreneurs

    Skills you'll gain: Closing (Sales), Entrepreneurial Finance, Entrepreneurship, Sales Presentations, Fundraising and Crowdsourcing, Capital Markets, Finance, Fundraising, Private Equity, Loans, Business Valuation, General Finance, Investments, Due Diligence, Equities, Financial Analysis, Presentations, Storytelling

    4.6 stars, 498 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (498) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Introduction to Student Assessment

    Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Performance Reporting, Reliability, Cultural Diversity, Report Writing, Descriptive Statistics

    4.8 stars, 1.1K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.1K) · Mixed · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Drive

    Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Shared Media, Cloud Storage, File Systems, Business Software, Content Management, Organizational Skills, Data Management, Identity and Access Management, Role-Based Access Control (RBAC)

    4.7 stars, 370 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (370) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Michigan State University

    Pixel Art for Video Games

    Skills you'll gain: Animations, Storyboarding, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Graphics Software, Graphical Tools, Creative Design, Graphic and Visual Design, Design Elements And Principles

    4.5 stars, 282 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (282) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…130131132…742

In summary, here are 10 of our most popular help desk support courses

  • Oral Communication for Engineering Leaders: Rice University
  • Supporting Parents of a Newborn Baby: University of Colorado System
  • Forensic Accounting: Detect, Investigate & Prevent Fraud: EDUCBA
  • Influence: University of Pennsylvania
  • Business Applications of Hypothesis Testing and Confidence Interval Estimation: Rice University
  • Microsoft 365 with Generative AI: Microsoft
  • Generative AI: Impact, Considerations, and Ethical Issues: IBM
  • Leadership and Team Management: Packt
  • New Venture Finance: Startup Funding for Entrepreneurs: University of Maryland, College Park
  • Foundations of Teaching for Learning: Introduction to Student Assessment: Commonwealth Education Trust

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok