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  • Service Management

Results for "service management"


  • U

    University of California, Irvine

    Managing Project Risks and Changes

    Skills you'll gain: Project Performance, Communication Planning, Project Risk Management, Change Control, Project Management, Risk Analysis, Risk Management, Scope Management, Change Management, Risk Mitigation, Stakeholder Management, Project Closure, Stakeholder Communications, Communication

    4.7 stars, 9.3K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (9.3K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems

    Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software

    4.7 stars, 2.6K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (2.6K) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8 stars, 1.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • Y

    Yonsei University

    International Marketing & Cross Industry Growth

    Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality and Food Services, Hospitality, Brand Management, B2B Sales, Customer Service, Branding, Innovation, Guest Relations, Customer experience strategy (CX), Marketing Management, Promotional Strategies, Customer Relationship Management, Diversity Marketing, Growth Strategies, Digital Marketing

    4.7 stars, 2.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (2.5K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Madecraft

    Transitioning Your Mindset to be Customer-Centric

    Skills you'll gain: Campaign Planning, Customer experience strategy (CX), Experimentation, Customer experience improvement, Customer Insights, Trend Analysis, Customer Engagement, Customer Analysis, Customer Communications Management, Customer Data Management, Culture Transformation, Customer Retention, Customer Relationship Management, Organizational Development, Customer Service, Organizational Change, Performance Measurement, Customer Acquisition Management, Customer Support, Leadership Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Put It to Work: Prepare for Cybersecurity Jobs

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Technical Communication, AI Workflows, Artificial Intelligence

    4.8 stars, 6.4K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (6.4K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Marketing in a Digital World

    Skills you'll gain: Digital Marketing Tools, Digital Marketing, Marketing, Strategic Marketing, Marketing Strategies, Marketing Management, Digital Transformation, Promotional Strategies, Market Dynamics, Digital Media Strategy, Shared Media, Earned Media, Customer Engagement

    4.7 stars, 17K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (17K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • V

    Vanderbilt University

    Introduction to Programming with MATLAB

    Skills you'll gain: File I/O, Matlab, Programming Principles, Functional Design, Computer Programming, Code Reusability, Program Development, Computational Logic, Computer Science, Data Import/Export, Mathematical Software, C (Programming Language), Debugging, Computer Programming Tools, File Management, Data Structures, Data Persistence, Plot (Graphics), Problem Solving

    4.8 stars, 18K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (18K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • B

    Berklee

    The DIY Musician

    Skills you'll gain: Fundraising and Crowdsourcing, Music Theory, Music, Musical Composition, Peer Review, Music Performance, Storytelling, Project Planning, Instrumental Music, Production Planning, Web Presence, Social Media Content, Brand Marketing, Fundraising, Team Leadership, Sustainable Business, Leadership, Writing and Editing, Media Production, Social Media

    4.8 stars, 3.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (3.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM Applied DevOps Engineering

    Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, OpenShift, Istio, Kubernetes, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Jenkins, Agile Software Development, Scrum (Software Development), DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology

    4.7 stars, 8.2K reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.7 (8.2K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Pennsylvania

    Vital Signs: Understanding What the Body Is Telling Us

    Skills you'll gain: Vital Signs, Blood Pressure, Respiration, Respiratory Care, Pulmonology, Pain Management, Physiology, Hemodynamics, Health Assessment, Cardiology, Thermal Management, Capillary, Neurology, Anatomy, Clinical Assessment

    4.8 stars, 6.9K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (6.9K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Pontificia Universidad Católica de Chile

    Gestión Empresarial Exitosa para Pymes

    Skills you'll gain: Entrepreneurship, Management Accounting, People Management, Small Business Accounting, Business Management, Human Resources Management and Planning, Marketing, People Development, Talent Management, Accounting, Strategic Marketing, Staff Management, Value Propositions, Financial Management, Customer Analysis, Profit and Loss (P&L) Management, Customer Retention, Financial Analysis, Finance, Persona (User Experience)

    4.8 stars, 5.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (5.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
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In summary, here are 10 of our most popular service management courses

  • Managing Project Risks and Changes: University of California, Irvine
  • Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems: Microsoft
  • Introduction to Technical Support: IBM
  • International Marketing & Cross Industry Growth: Yonsei University
  • Transitioning Your Mindset to be Customer-Centric: Madecraft
  • Put It to Work: Prepare for Cybersecurity Jobs: Google
  • Marketing in a Digital World: University of Illinois Urbana-Champaign
  • Introduction to Programming with MATLAB: Vanderbilt University
  • The DIY Musician: Berklee
  • IBM Applied DevOps Engineering: IBM

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