Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

DeepLearning.AI
Skills you'll gain: Deep Learning, Statistical Analysis, Clinical Trials, Treatment Planning, Data Analysis, Model Evaluation, Applied Machine Learning, Patient Treatment, AI Personalization, Machine Learning, Text Mining, Health Informatics, Medical Terminology, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Statistical Methods, Data Analysis, Statistical Analysis, Artificial Intelligence
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Target Market, Branding, Brand Management, Marketing Communications, Customer Engagement, Customer Insights, Advertising, Online Advertising, Influencing
Mixed · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, User Requirements Documents, Business Process, Business Process Modeling, Data Visualization, Solution Delivery
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Data Processing, Apache Hadoop, Data Structures, Scalability, Virtual Environment
Mixed · Course · 1 - 3 Months

ISC2
Skills you'll gain: Configuration Management, Cybersecurity, Security Awareness, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, System Monitoring, General Networking, Cryptography, Data Integrity
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control
Intermediate · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Model Deployment, Anomaly Detection, Convolutional Neural Networks, Transfer Learning, Deep Learning, Machine Learning Methods, Image Quality, Data Preprocessing, Artificial Neural Networks, Matlab, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Traffic Flow Optimization, Data Visualization
Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), 3D Assets, Unity Engine, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Video Game Development, Game Design, Performance Tuning, Animations, Frontend Performance
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, electromagnetics, Electrical Engineering, Physics, Mechanics, Calculus, Engineering Calculations, Mathematical Modeling, Trigonometry, Problem Solving, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks