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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    AI For Medical Treatment

    Skills you'll gain: Deep Learning, Statistical Analysis, Clinical Trials, Treatment Planning, Data Analysis, Model Evaluation, Applied Machine Learning, Patient Treatment, AI Personalization, Machine Learning, Text Mining, Health Informatics, Medical Terminology, Natural Language Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    531 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Probability Foundations for Data Science and AI

    Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Statistical Methods, Data Analysis, Statistical Analysis, Artificial Intelligence

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    278 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Introducción al Marketing

    Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Target Market, Branding, Brand Management, Marketing Communications, Customer Engagement, Customer Insights, Advertising, Online Advertising, Influencing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    272 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Business Analysis Process

    Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, User Requirements Documents, Business Process, Business Process Modeling, Data Visualization, Solution Delivery

    4.6
    Rating, 4.6 out of 5 stars
    ·
    139 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Operations Management: Organization and Analysis

    Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Introduction to Banking

    Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    96 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Big Data Modeling and Management Systems

    Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Data Processing, Apache Hadoop, Data Structures, Scalability, Virtual Environment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Security Operations

    Skills you'll gain: Configuration Management, Cybersecurity, Security Awareness, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, System Monitoring, General Networking, Cryptography, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Quantitative Research

    Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control

    4.4
    Rating, 4.4 out of 5 stars
    ·
    344 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    MathWorks Computer Vision Engineer

    Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Model Deployment, Anomaly Detection, Convolutional Neural Networks, Transfer Learning, Deep Learning, Machine Learning Methods, Image Quality, Data Preprocessing, Artificial Neural Networks, Matlab, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Traffic Flow Optimization, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    352 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of London

    3D Models for Virtual Reality

    Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), 3D Assets, Unity Engine, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Video Game Development, Game Design, Performance Tuning, Animations, Frontend Performance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    385 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Physics 102 - Electric Charges and Fields

    Skills you'll gain: Basic Electrical Systems, electromagnetics, Electrical Engineering, Physics, Mechanics, Calculus, Engineering Calculations, Mathematical Modeling, Trigonometry, Problem Solving, Applied Mathematics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • AI For Medical Treatment: DeepLearning.AI
  • Probability Foundations for Data Science and AI: University of Colorado Boulder
  • Introducción al Marketing: University of Pennsylvania
  • Business Analysis Process: Tableau Learning Partner
  • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
  • Introduction to Banking: Corporate Finance Institute
  • Big Data Modeling and Management Systems: University of California San Diego
  • Security Operations: ISC2
  • Quantitative Research: University of California, Davis
  • MathWorks Computer Vision Engineer: MathWorks

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