Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, Transfer Learning, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Control, Inventory Management, Inventory Management System, Customer Demand Planning, Demand Planning, Materials Management, Warehousing, Order Fulfillment, Forecasting, Cost Control, Operational Efficiency, Performance Measurement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Music Theory, Music, Instrumental Music, Music Performance, Classical Music, Lecturing, Coordination, Creativity
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Development, Product Strategy, Market Trend, Data Analysis, Regulatory Requirements, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PyTorch (Machine Learning Library), Deep Learning, Convolutional Neural Networks, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Classification Algorithms, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Applied Machine Learning, Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Data Preprocessing, Cloud Deployment, Feature Engineering, Model Evaluation, Data Science, Data Analysis, Classification Algorithms
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Responsible AI, Infographics, Data Visualization, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Predictive Analytics, Automation
Intermediate · Professional Certificate · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Qualitative Research, Research Design, Report Writing, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Statements, Financial Acumen, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Analysis, Small Business Accounting, Business Acumen, Financial Accounting, Entrepreneurial Finance, Business Metrics, Business Planning
Mixed · Course · 1 - 4 Weeks

MongoDB Inc.
Skills you'll gain: MongoDB, Database Management, Databases, NoSQL, Data Modeling, Database Design, Data Integrity, Data Storage, Cloud Deployment, Cloud Platforms, Scalability, Application Development
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Business Analytics, Regression Analysis, Business Valuation, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Financial Accounting, Cash Flows, Balance Sheet, Income Statement, Working Capital, Competitive Analysis, International Finance, Business Economics, Economics, Market Dynamics, Business Planning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Social Media Content, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Branding, Digital Marketing, Marketing Design, Marketing, Content Management Systems
Beginner · Guided Project · Less Than 2 Hours