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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Vital Skills for Data Science

    Skills you'll gain: Data Ethics, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, User Centered Design, User Experience Design, Technical Communication, Cybersecurity, Healthcare Ethics, Usability, Statistical Reporting, Human Centered Design, Authentications, Data Storytelling, Ethical Standards And Conduct, Information Privacy, Responsible AI, Analysis

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    124 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    Y

    Yonsei University

    The Korean Economic Development

    Skills you'll gain: Crisis Management, Economic Development, Economics, Export Control, International Finance, Financial Systems, Socioeconomics, International Relations, Public Policies, Policty Analysis, Research, and Development, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    421 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Computational Fluid Mechanics - Airflow Around a Spoiler

    Skills you'll gain: Simulation and Simulation Software, Engineering Analysis, Engineering, Prototyping, Computer-Aided Design, Cloud Computing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    382 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Università Bocconi

    Management of International Development: Towards Agenda 2030

    Skills you'll gain: Human Capital, Governance, Sustainable Development, International Relations, Strategic Thinking, Human Resources, Cultural Diversity, International Finance, Policy Development, Stakeholder Management, Strategic Partnership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    217 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Build a Professional Resume using Canva

    Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Business Writing, Content Creation, Personal Development, Detail Oriented, Recruitment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    920 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Advanced Relational Database and SQL

    Skills you'll gain: Stored Procedure, SQL, Data Presentation, Query Languages, Relational Databases, Database Development, Database Administration, Data Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    398 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Secure Software Design

    Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Data Flow Diagrams (DFDs), Open Web Application Security Project (OWASP), Software Architecture, Secure Coding, Object Oriented Design, Software Design Patterns, Database Management, Security Software, Systems Design, Software Development Life Cycle, Technical Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    438 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Sheets - Advanced Topics

    Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    432 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    FinTech Security and Regulation (RegTech)

    Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Mobile Banking, Regulatory Requirements, Risk Management, Fraud detection, Data Security, Cybersecurity, Insurance, Blockchain, Digital Forensics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    316 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Interactive Brokers

    Derivatives - Options & Futures

    Skills you'll gain: Derivatives, Financial Trading, Financial Market, Risk Management, Market Analysis, Capital Markets, Portfolio Risk, Investments, Technical Analysis, Market Dynamics, Profit and Loss (P&L) Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    268 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Programming in Swift 5

    Skills you'll gain: Model View Controller, Swift Programming, iOS Development, Apple iOS, Data Structures, Object Oriented Programming (OOP), Mobile Development, Apple Xcode, Computer Programming

    4.3
    Rating, 4.3 out of 5 stars
    ·
    733 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Big Data, Artificial Intelligence, and Ethics

    Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, AI Enablement, Research Methodologies, Social Sciences, Applied Machine Learning, Responsible AI, Analytics, Machine Learning, Data Mining, Ethical Standards And Conduct, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    698 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Vital Skills for Data Science: University of Colorado Boulder
  • The Korean Economic Development: Yonsei University
  • Computational Fluid Mechanics - Airflow Around a Spoiler: Coursera
  • Management of International Development: Towards Agenda 2030: Università Bocconi
  • Build a Professional Resume using Canva: Coursera
  • Advanced Relational Database and SQL: Coursera
  • Secure Software Design: University of Colorado System
  • Google Sheets - Advanced Topics: Google Cloud
  • FinTech Security and Regulation (RegTech): The Hong Kong University of Science and Technology
  • Derivatives - Options & Futures: Interactive Brokers

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