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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    New York Institute of Finance

    Supply Chain Finance and Blockchain Technology

    Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain Systems, Supply Chain, Cash Flows, Cash Management, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Commercial Banking, Emerging Technologies

    4.6
    Rating, 4.6 out of 5 stars
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    377 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Content Creation for TikTok, YouTube, Instagram, Facebook

    Skills you'll gain: TikTok, Video Production, Content Performance Analysis, Content Creation, Web Analytics and SEO, Social Media Content, Video Editing, Social Media, Photography, Media Production, Social Media Campaigns, Driving engagement, Social Media Marketing, Social Media Strategy, Content Strategy, Storytelling, Photo Editing, Branding, Drive Engagement, Web Content

    4.1
    Rating, 4.1 out of 5 stars
    ·
    34 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Online Marketing: Social Media, Ads & E-commerce Certificate

    Skills you'll gain: Social Media Management, Social Media, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Online Advertising, Social Media Campaigns, Pay Per Click Advertising, Content Creation, Customer Retention, Instagram, Paid media, Customer Relationship Building, E-Commerce, Digital Marketing, TikTok, Driving engagement, Keyword Research, Brand Marketing

    4.8
    Rating, 4.8 out of 5 stars
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    28 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    D

    Dartmouth College

    C Programming: Getting Started - 1

    Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations

    4.6
    Rating, 4.6 out of 5 stars
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    264 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    V

    VMware

    Networking and Security Architecture with VMware NSX

    Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, Virtualization, Network Architecture, Disaster Recovery, Software-Defined Networking, Network Security, Business Continuity Planning, IT Automation, Firewall, Network Routing, Business Transformation, Application Security, Hybrid Cloud Computing

    4.7
    Rating, 4.7 out of 5 stars
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    464 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Survey analysis to Gain Marketing Insights

    Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Market Research, Data Analysis, Data Analysis Software, Marketing, Exploratory Data Analysis, Marketing Strategy and Techniques, Consumer Behaviour, Brand Strategy

    4.5
    Rating, 4.5 out of 5 stars
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    123 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    GPT Vision: Seeing the World through Generative AI

    Skills you'll gain: Generative AI, Expense Reports, Image Analysis, Expense Management, Organizational Skills, Computer Vision, Data Storytelling, Project Controls, Social Media Content, Artificial Intelligence, Photography, Prompt Engineering, Cooking

    4.8
    Rating, 4.8 out of 5 stars
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    222 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tableau Learning Partner

    Data Visualization with Tableau

    Skills you'll gain: Data Visualization, Data Visualization Software, Interactive Data Visualization, Tableau Software, Data Presentation, Tree Maps, Dashboard, Heat Maps, Geospatial Mapping, Data Storytelling, Data Manipulation, Data Mapping, Business Analytics

    4.7
    Rating, 4.7 out of 5 stars
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    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northwestern University

    Teaching the Violin and Viola: Creating a Healthy Foundation

    Skills you'll gain: Music Theory, Music, Instrumental Music, Music Performance, Classical Music, Lecturing, Coordination, Creativity

    4.7
    Rating, 4.7 out of 5 stars
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    209 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Market Research and Competitive Analysis

    Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Development, Product Strategy, Market Trend, Data Analysis, Regulatory Requirements, Innovation

    4.5
    Rating, 4.5 out of 5 stars
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    41 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Machine Learning Pipelines with Azure ML Studio

    Skills you'll gain: Model Deployment, Applied Machine Learning, Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Data Preprocessing, Cloud Deployment, Feature Engineering, Model Evaluation, Data Science, Data Analysis, Classification Algorithms

    4.5
    Rating, 4.5 out of 5 stars
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    823 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Deep Learning with PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Deep Learning, Convolutional Neural Networks, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Classification Algorithms, Model Evaluation

    4.5
    Rating, 4.5 out of 5 stars
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    80 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…144145146…553

In summary, here are 10 of our most popular customer experience courses

  • Supply Chain Finance and Blockchain Technology: New York Institute of Finance
  • Content Creation for TikTok, YouTube, Instagram, Facebook: Coursera
  • Online Marketing: Social Media, Ads & E-commerce Certificate: SkillUp
  • C Programming: Getting Started - 1: Dartmouth College
  • Networking and Security Architecture with VMware NSX: VMware
  • Survey analysis to Gain Marketing Insights: Emory University
  • GPT Vision: Seeing the World through Generative AI: Vanderbilt University
  • Data Visualization with Tableau: Tableau Learning Partner
  • Teaching the Violin and Viola: Creating a Healthy Foundation: Northwestern University
  • Market Research and Competitive Analysis: Microsoft

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