Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
STARWEAVER
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment
★ 4.6 (140) · Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Environmental Regulations, Environmental Laws, Environment, Environmental Policy, Environmental Resource Management, Environmental Management Systems, Environmental Issue, Ethical Standards And Conduct, Environment and Resource Management, Systems Thinking, Cost Benefit Analysis, Case Studies, Economics
★ 4.7 (432) · Mixed · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Storytelling, Data Storytelling, Solution Design, Conversion Funnel Analysis, Design Thinking, Business Strategies, Business Strategy, Sustainable Business, Brand Strategy, Process Design, Business Solutions, Technology Strategies, Brand Marketing, Business Planning, Digital Transformation, Strategic Thinking, Market Opportunities, Design Strategies, Design and Product, Innovation
★ 4.5 (66) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Animations, Content Creation, Social Media, Collaborative Software, Marketing
★ 4.4 (186) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Unix Shell, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), User Provisioning, GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, File Systems, TCP/IP, Version Control
★ 4 (113) · Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Security Strategy, Cyber Risk, Cyber Attacks, Security Management, End User Training and Support, Human Factors, Behavioral Management
★ 4.7 (261) · Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, AI powered creativity, Adobe Firefly, Productivity Software, AI Workflows, Generative AI, Productivity, AI Integrations, AI literacy, Writing and Editing, Gemini, Microsoft Copilot, Unstructured Data, Prompt Engineering, Administrative Support, ChatGPT, Data Analysis, Calendar Management, Operational Efficiency, Media Production
★ 4.7 (56) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI powered creativity, AI Enablement, AI literacy, Automation, Workforce Development, Workforce Management, Human Capital, Workforce Planning, People Analytics, Data Ethics, Leadership and Management, Change Management
★ 4.7 (81) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Infographics, Canva (Software), Podcasting, Video Production, Instructional Design, Multimedia, Content Creation, Adult Learning Principles, Presentations, Visual Storytelling, Digital pedagogy, Graphic Design, Digital Content, Videography, Visual Design, Storyboarding, Creative Design, Learning Strategies, Electronic Media, Communication Strategies
★ 4.8 (109) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Care, Clinical Assessment, Trauma Care, Psychosocial Assessments, Mental and Behavioral Health, Crisis Intervention, Health Disparities, Public Health and Disease Prevention, Health Equity, Patient-centered Care, Clinical Research Ethics, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Safety and Security
★ 4.8 (279) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Institutional Review Board (IRB), Clinical Research Ethics, Medical Science and Research, Healthcare Ethics, Informed Consent, Clinical Research, Scientific Methods, Statistical Methods, Sampling (Statistics), Statistical Analysis, Quantitative Research, Science and Research, Responsible AI, Biostatistics, Technical Writing, Sample Size Determination, Statistical Inference, Statistical Hypothesis Testing
★ 4.9 (96) · Beginner · Course · 3 - 6 Months

Yonsei University
Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Artificial Neural Networks, Convolutional Neural Networks, Machine Learning Methods, Recurrent Neural Networks (RNNs), Technology Strategies, Business Strategy, Machine Learning Software, Business Modeling, Business Strategies, Artificial Intelligence, Machine Learning, Company, Product, and Service Knowledge, Unsupervised Learning
★ 4.4 (687) · Beginner · Course · 1 - 3 Months