
Northeastern University
Skills you'll gain: Decision Support Systems, Health Informatics, Patient-centered Care, Stakeholder Analysis, Hospital Experience, Personalized Campaigns, Decision Intelligence, Patient Evaluation, Predictive Analytics, Analytics, Data-Driven Decision-Making, Advanced Analytics, Predictive Modeling, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Performance Management, Team Building, Teamwork, Collaboration, Team Leadership, Team Collaboration, Team Management, Recognizing Others, Peer Review, Employee Engagement, Performance Management, Professional Development, Coaching, Employee Coaching, Positivity, Self-Awareness, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Ideation, Creativity, Professional Development, Teamwork, Team Building, Creative Thinking, Brainstorming, Team Collaboration, Collaboration, Innovation, Social Impact, Cognitive flexibility, Drive Engagement, Open Mindset, Influencing, Communication, Communication Strategies, Decision Making, Overcoming Obstacles
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Management Training And Development, Scheduling, Stakeholder Engagement, Procurement
Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Team Collaboration, Recognizing Others, Collaboration, Drive Engagement, Professional Development, Employee Engagement, Leadership, Goal Setting, Ideation, Discussion Facilitation, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Public Relations, Social Media Management, Public Affairs, Facebook, Political Sciences, Business Leadership, Organizational Leadership, Governance, Data Ethics, Social Impact, Ethical Standards And Conduct, Leadership, Information Privacy, Stakeholder Analysis
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Performance, Project Risk Management, Communication Planning, Change Control, Project Controls, Project Management, Project Scoping, Risk Management, Risk Analysis, Scope Management, Risk Mitigation, Change Management, Stakeholder Management, Project Documentation, Stakeholder Communications, Project Closure, Communication, Continuous Monitoring
Mixed · Course · 1 - 3 Months