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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Pearson

    Certified Associate in Project Management (CAPM)® Exam

    Skills you'll gain: Requirements Elicitation, Cost Estimation, Agile Project Management, Business Analysis, Stakeholder Management, Project Management, Project Risk Management, Project Scoping, Quality Management, Work Breakdown Structure, Project Management Life Cycle, Cost Management, Project Planning, Project Management Institute (PMI) Methodology, Risk Management, Project Schedules, Agile Methodology, Technical Management, Personalized Service, Learning Styles

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    U

    University of California, Irvine

    Cryptography and Hashing Overview

    Skills you'll gain: Blockchain, Cryptography, Encryption, Transaction Processing, Authentications, FinTech, Data Security, Emerging Technologies, Data Integrity, Distributed Computing

    4.6
    Rating, 4.6 out of 5 stars
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    51 reviews

    Beginner · Course · 1 - 4 Weeks

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    Saïd Business School, University of Oxford

    AI Governance

    Skills you'll gain: Responsible AI, Data Ethics, Governance, Compliance Management, Data Governance, Enterprise Risk Management (ERM), AI Product Strategy, Risk Management, Business Ethics, Artificial Intelligence, Accountability, Organizational Strategy, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership

    4.8
    Rating, 4.8 out of 5 stars
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    58 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    T

    Technical University of Munich (TUM)

    Space Exploration

    Skills you'll gain: Commercialization, Transportation Operations, Resource Utilization, Sustainable Development, Medical Science and Research, Environment and Resource Management, Sustainable Technologies, Strategic Planning, Medical Equipment and Technology, Strategic Partnership, Physical Science, Market Opportunities, Science and Research, Laboratory Research, Environmental Science, Research, Engineering, Scientific, and Technical Instruments

    4.7
    Rating, 4.7 out of 5 stars
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    21 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    University of Colorado Boulder

    Introduction to Computer Vision

    Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Artificial Intelligence, Data Ethics, Generative AI, Deep Learning, Applied Machine Learning, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Dartmouth College

    C Programming: Modular Programming and Memory Management - 3

    Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Programming, Program Development, Data Structures, Debugging, Linux

    4.8
    Rating, 4.8 out of 5 stars
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    61 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    SAP

    Business Process Modeling and Analysis

    Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT

    4.3
    Rating, 4.3 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Get Started with Microsoft Teams

    Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management

    4.8
    Rating, 4.8 out of 5 stars
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    53 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    Packt

    Mastering GitHub for Developers and DevOps

    Skills you'll gain: Prompt Engineering, Git (Version Control System), GitHub, Version Control, CI/CD, Infrastructure as Code (IaC), Microsoft Copilot, Continuous Integration, Devops Tools, Microsoft Azure, DevOps, Docker (Software), Software Development Tools, Application Deployment, ChatGPT, Software Installation, Continuous Deployment, Amazon Web Services, Google Gemini, Collaborative Software

    4.7
    Rating, 4.7 out of 5 stars
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    23 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
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    Dubai College of Tourism

    Hotel Front Office Operations

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
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    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Core HR Concepts and Practices for SHRM Exams Prep

    Skills you'll gain: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change

    3.8
    Rating, 3.8 out of 5 stars
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    77 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Classification Analysis

    Skills you'll gain: Data Analysis, Supervised Learning, Classification And Regression Tree (CART), Machine Learning Algorithms, Data Science, Predictive Modeling, Feature Engineering, Data Mining, Machine Learning, Bayesian Statistics, Probability & Statistics

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Certified Associate in Project Management (CAPM)® Exam: Pearson
  • Cryptography and Hashing Overview: University of California, Irvine
  • AI Governance: Saïd Business School, University of Oxford
  • Space Exploration: Technical University of Munich (TUM)
  • Introduction to Computer Vision: University of Colorado Boulder
  • C Programming: Modular Programming and Memory Management - 3: Dartmouth College
  • Business Process Modeling and Analysis: SAP
  • Get Started with Microsoft Teams : Coursera
  • Mastering GitHub for Developers and DevOps: Packt
  • Hotel Front Office Operations: Dubai College of Tourism

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