Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Business Strategy, Corporate Finance, Finance
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Cybersecurity, Data Ethics, Virtual Machines, Linux, Technical Documentation
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Virtualization, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Services, Computer Hardware, Computer Systems, Operating Systems, Computer Displays, Mobile Development Tools, Android (Operating System), Wireless Networks, Apple iOS
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Security, Data Migration, Data Governance, Extract, Transform, Load, Cloud Storage, Data Management, Data Integration, Data Architecture, Enterprise Architecture, Data Storage, Data Modeling, Data Quality, Personally Identifiable Information, Incident Response, Security Controls, Information Privacy, Data Infrastructure, Data Warehousing, Threat Detection, Law, Regulation, and Compliance
Advanced · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Resilience, Personal Development, Decision Making, Self-Awareness, Problem Solving, Cognitive flexibility, Emotional Intelligence, Human Development, Stress Management, Human Learning, Leadership, Learning Strategies, Mental Health, Psychology, Neurology, Behavioral Health, Business, Physiology, Anatomy
Build toward a degree
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales Process, Strategic Marketing, Sales Development, Business Strategies, Business Analysis, Competitive Analysis, Market Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Unstructured Data, Big Data, Data Analysis, Data Processing, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Analysis, Natural Language Processing, Technical Writing, Algorithms
Mixed · Course · 1 - 3 Months