Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Requirements Elicitation, Cost Estimation, Agile Project Management, Business Analysis, Stakeholder Management, Project Management, Project Risk Management, Project Scoping, Quality Management, Work Breakdown Structure, Project Management Life Cycle, Cost Management, Project Planning, Project Management Institute (PMI) Methodology, Risk Management, Project Schedules, Agile Methodology, Technical Management, Personalized Service, Learning Styles
Beginner · Specialization · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Blockchain, Cryptography, Encryption, Transaction Processing, Authentications, FinTech, Data Security, Emerging Technologies, Data Integrity, Distributed Computing
Beginner · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Responsible AI, Data Ethics, Governance, Compliance Management, Data Governance, Enterprise Risk Management (ERM), AI Product Strategy, Risk Management, Business Ethics, Artificial Intelligence, Accountability, Organizational Strategy, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Commercialization, Transportation Operations, Resource Utilization, Sustainable Development, Medical Science and Research, Environment and Resource Management, Sustainable Technologies, Strategic Planning, Medical Equipment and Technology, Strategic Partnership, Physical Science, Market Opportunities, Science and Research, Laboratory Research, Environmental Science, Research, Engineering, Scientific, and Technical Instruments
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Artificial Intelligence, Data Ethics, Generative AI, Deep Learning, Applied Machine Learning, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Programming, Program Development, Data Structures, Debugging, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Git (Version Control System), GitHub, Version Control, CI/CD, Infrastructure as Code (IaC), Microsoft Copilot, Continuous Integration, Devops Tools, Microsoft Azure, DevOps, Docker (Software), Software Development Tools, Application Deployment, ChatGPT, Software Installation, Continuous Deployment, Amazon Web Services, Google Gemini, Collaborative Software
Intermediate · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Analysis, Supervised Learning, Classification And Regression Tree (CART), Machine Learning Algorithms, Data Science, Predictive Modeling, Feature Engineering, Data Mining, Machine Learning, Bayesian Statistics, Probability & Statistics
Intermediate · Course · 1 - 3 Months