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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    Create a value proposition canvas in Miro

    Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Companies and climate change

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Business Strategy, Corporate Finance, Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Cloud Computing Law: Transactions

    Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Metasploit for Beginners: Ethical Penetration Testing

    Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Cybersecurity, Data Ethics, Virtual Machines, Linux, Technical Documentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Social Computing

    Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1c

    Skills you'll gain: Virtualization, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Services, Computer Hardware, Computer Systems, Operating Systems, Computer Displays, Mobile Development Tools, Android (Operating System), Wireless Networks, Apple iOS

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Engineering Genetic Circuits: Design

    Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Laboratory Experience, Technical Standard

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Enterprise Data Integration, Governance and Architecture

    Skills you'll gain: Data Security, Data Migration, Data Governance, Extract, Transform, Load, Cloud Storage, Data Management, Data Integration, Data Architecture, Enterprise Architecture, Data Storage, Data Modeling, Data Quality, Personally Identifiable Information, Incident Response, Security Controls, Information Privacy, Data Infrastructure, Data Warehousing, Threat Detection, Law, Regulation, and Compliance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    59 reviews

    Advanced · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Neuroscience of Personal Excellence

    Skills you'll gain: Resilience, Personal Development, Decision Making, Self-Awareness, Problem Solving, Cognitive flexibility, Emotional Intelligence, Human Development, Stress Management, Human Learning, Leadership, Learning Strategies, Mental Health, Psychology, Neurology, Behavioral Health, Business, Physiology, Anatomy

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Strategic Sales Management Final Project

    Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales Process, Strategic Marketing, Sales Development, Business Strategies, Business Analysis, Competitive Analysis, Market Analysis, Peer Review

    4.5
    Rating, 4.5 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Data Mining Project

    Skills you'll gain: Data Mining, Text Mining, Unstructured Data, Big Data, Data Analysis, Data Processing, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Analysis, Natural Language Processing, Technical Writing, Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    48 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Create a value proposition canvas in Miro: Coursera
  • Clinical Data Models and Data Quality Assessments: University of Colorado System
  • Companies and climate change: ESSEC Business School
  • Cloud Computing Law: Transactions: Queen Mary University of London
  • Metasploit for Beginners: Ethical Penetration Testing: Coursera
  • Social Computing: Johns Hopkins University
  • Introduction to Contemporary Operating Systems and Hardware 1c: Illinois Tech
  • Engineering Genetic Circuits: Design: University of Colorado Boulder
  • Enterprise Data Integration, Governance and Architecture: SkillUp
  • The Neuroscience of Personal Excellence: University of Colorado Boulder

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