Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Software Systems, Hardware Architecture, System Programming, Real Time Data, Operating Systems, Linux, OS Process Management, System Design and Implementation, System Requirements, Service Management, Service Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Product Management, Competitive Analysis, Product Requirements, Product Strategy, Sales Presentation, New Product Development, Persona Development, Customer Insights, B2B Sales, Innovation, Market Analysis, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

EC-Council
Skills you'll gain: Digital Forensics, Malware Protection, Cybersecurity, Cyber Attacks, Threat Detection, Data Integrity, Data Storage, Network Analysis, Microsoft Windows, Mac OS, Linux, Web Applications, File Systems
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: People Management, Team Management, Organizational Leadership, Industrial and Organizational Psychology, Performance Management, Leadership, Organizational Structure, Employee Engagement, Culture, Conflict Management, Decision Making, Persona (User Experience)
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Molecular Biology, Biochemistry, Biology, Life Sciences, Laboratory Research, Microbiology, Experimentation
Mixed · Course · 1 - 3 Months
IE Business School
Skills you'll gain: Content Marketing, Storytelling, Content Creation, Brand Strategy, Branding, Marketing Communications, Copywriting, Content Strategy, Journalism, Customer Engagement, Advertising, Brand Management, Promotional Strategies, Target Audience
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Classification Algorithms, Model Evaluation, Jupyter, Decision Tree Learning, Machine Learning, Data Preprocessing, Scikit Learn (Machine Learning Library), Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Feature Engineering, Data Processing, Process Optimization
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Strategic Thinking, Business Transformation, Prompt Engineering, Automation, Case Studies, Technology Strategies, Innovation, Digital Transformation, Large Language Modeling, Business Process Management, Customer Service
Beginner · Course · 1 - 4 Weeks