Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, AI Enablement, Marketing Analytics, Personalized Service, Data Ethics, Customer Engagement, Lead Generation, Customer experience improvement, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Customer Retention, Responsible AI, Customer Advocacy
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: AI Orchestration, Organizational Skills, Process Design, Artificial Intelligence, Functional Design, Goal Setting, Verification And Validation, Reinforcement Learning, Knowledge Transfer, Software Architecture, Interviewing Skills, Software Design Patterns, Decision Making
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Smart Goals, Peer Review, Professional Development, Goal Setting, Employee Training, AI Enablement, Personal Development, Performance Appraisal, Job Analysis, Talent Acquisition, Self-Awareness, Coaching, Recruitment Strategies, Test Tools, Constructive Feedback, Benchmarking, Portfolio Management
Intermediate · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Empathy, Critical Thinking, Research, Diversity Awareness, Open Mindset, Emotional Intelligence, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Cost Estimation, Agile Project Management, Business Analysis, Stakeholder Management, Project Management, Project Risk Management, Project Scoping, Quality Management, Work Breakdown Structure, Project Management Life Cycle, Cost Management, Project Planning, Project Management Institute (PMI) Methodology, Risk Management, Project Schedules, Agile Methodology, Technical Management, Personalized Service, Learning Styles
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Performance Tuning, OS Process Management, Data Structures, C and C++, Performance Testing, Distributed Computing, System Programming, Data Access, Algorithms, Computer Hardware, Computer Architecture, Program Development, Debugging
Intermediate · Course · 1 - 3 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Speech Language Pathology, Patient Evaluation, Patient Treatment, Physiology, Clinical Assessment, Surgery, Anatomy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Process Design, Issue Tracking, Project Management, Project Planning
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Marketing, Digital Advertising, Marketing Strategies, New Product Development, Digital Marketing, Consumer Behaviour, MarTech, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Influencing, Executive Presence, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Trustworthiness, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Database Application, No-Code Development, Business Process, Workflow Management, Process Management, Microsoft 365, Data Modeling, Process Flow Diagrams
Beginner · Guided Project · Less Than 2 Hours