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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Blue Prism

    Blue Prism Foundation Training

    Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Data Import/Export, Decision Making, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
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    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

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    Universitat Autònoma de Barcelona

    Guidance processes in Vocational Education and Training

    Skills you'll gain: Student Support and Services, Academic Advising, Education and Training, Training Programs, Student Engagement, Adult Education, Higher Education, Mentorship, Lifelong Learning, Curriculum Development

    Beginner · Course · 1 - 3 Months

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    Starweaver

    Factory Automation: Shaping the Future of Manufacturing

    Skills you'll gain: Automation Engineering, Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Machine Controls, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Sustainability Standards, Internet Of Things, Cost Benefit Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

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    University of California San Diego

    Learn to Teach Java: Boolean Expressions, If Statements, and Iteration

    Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Algorithms

    Beginner · Course · 1 - 3 Months

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    M

    Microsoft

    Data Modeling and Architecture

    Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load, Data Cleansing

    4.9
    Rating, 4.9 out of 5 stars
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    16 reviews

    Beginner · Course · 1 - 4 Weeks

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    Macquarie University

    Cyber Security: Essentials for Managers and Leaders

    Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard

    Beginner · Course · 1 - 3 Months

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    Immersify

    Comfort & Care: Pain, Nutrition, Hydration Assessments

    Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
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    A

    Amazon Web Services

    Amazon Braket Getting Started

    Skills you'll gain: Amazon Web Services, Public Cloud, Computing Platforms, Technical Documentation, Systems Architecture

    4.6
    Rating, 4.6 out of 5 stars
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    11 reviews

    Beginner · Course · 1 - 4 Weeks

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    University of Pennsylvania

    Fundamentals of Bioclimatic Design

    Skills you'll gain: Sustainable Architecture, Architectural Design, Building Design, Environmental Engineering, Thermal Management, Sustainable Design, HVAC, Building Services Engineering, Climate Change Adaptation, Simulations, Materials science, Physics

    4.7
    Rating, 4.7 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    J

    Johns Hopkins University

    Advanced Communication Strategies

    Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Verbal Communication Skills, Team Management, Strategic Communication, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Cultural Diversity, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
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    24 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Blue Prism Foundation Training: Blue Prism
  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • Guidance processes in Vocational Education and Training: Universitat Autònoma de Barcelona
  • Factory Automation: Shaping the Future of Manufacturing : Starweaver
  • Learn to Teach Java: Boolean Expressions, If Statements, and Iteration: University of California San Diego
  • Data Modeling and Architecture: Microsoft
  • Cyber Security: Essentials for Managers and Leaders: Macquarie University
  • Comfort & Care: Pain, Nutrition, Hydration Assessments: Immersify
  • Amazon Braket Getting Started: Amazon Web Services

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