Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Data Import/Export, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Student Support and Services, Academic Advising, Education and Training, Training Programs, Student Engagement, Adult Education, Higher Education, Mentorship, Lifelong Learning, Curriculum Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Automation Engineering, Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Machine Controls, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Sustainability Standards, Internet Of Things, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Algorithms
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Public Cloud, Computing Platforms, Technical Documentation, Systems Architecture
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Sustainable Architecture, Architectural Design, Building Design, Environmental Engineering, Thermal Management, Sustainable Design, HVAC, Building Services Engineering, Climate Change Adaptation, Simulations, Materials science, Physics
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Verbal Communication Skills, Team Management, Strategic Communication, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Cultural Diversity, Active Listening
Intermediate · Course · 1 - 3 Months