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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • U

    University at Buffalo

    Collaborative Robot Safety: Design & Deployment

    Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Robotics, Hazard Analysis, Equipment Design, Risk Control, Human Factors, Product Testing, Failure Analysis, Automation, Manufacturing and Production

    4.7 stars, 260 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (260) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Google

    Apoio Técnico de TI da Google

    Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging

    4.9 stars, 239 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Get Started with Word Processing Applications: Word

    Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Editing, Writing and Editing, File Management

    4.7 stars, 145 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (145) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Cape Town

    Large Marine Ecosystems: Assessment and Management

    Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Environmental Resource Management, Sustainable Systems, Water Sustainability, Water Resource Management, Environmental Science, Environment, Social Sciences, Environmental Issue, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations, Biology

    4.8 stars, 321 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (321) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • C

    Coursera

    Understanding & Preventing Workplace Sexual Harassment

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Legal Risk, Advocacy, Labor Law, Professionalism, Conflict Management, Corrective and Preventive Action (CAPA), Accountability

    4.5 stars, 63 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (63) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    LearnQuest

    AI Agents 101: Foundations of AI Agents

    Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, AI Enablement, Responsible AI, Artificial Intelligence, AI Security, Technical Communication, Automation, AI Integrations, Workflow Management, Risk Analysis, Business Workflow Analysis, Process Mapping, Governance

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • Q

    Queen Mary University of London

    Getting Started with Leadership

    Skills you'll gain: Stakeholder Management, Organizational Change, Stakeholder Engagement, Time Management, Organizational Effectiveness, Organizational Leadership, Leadership and Management, Organizational Structure, Stakeholder Analysis, Business Leadership, Team Leadership, Leadership, Staff Management, Leadership Development, Influencing

    4.6 stars, 128 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.6 (128) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create IT Diagrams with Lucidchart

    Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, User Accounts

    4.8 stars, 33 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (33) · Beginner · Guided Project · Less Than 2 Hours

  • D

    Dartmouth College

    C Programming: Language Foundations - 2

    Skills you'll gain: Computer Programming Tools, C (Programming Language), Programming Principles, Embedded Systems, Software Development Tools, Computer Engineering, Algorithms, Data Structures, Computer Programming, Computational Logic

    4.7 stars, 109 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (109) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Codio

    Unix and Bash for Beginners

    Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Unix Shell, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), User Provisioning, GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, File Systems, TCP/IP, Version Control

    4 stars, 113 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4 (113) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    Universidad de Palermo

    Introduction to Tourism and Hospitality

    Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Climate Change Programs, Cultural Responsiveness, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Sustainable Systems, Environmental Issue, Hotel Operations, Food Services, Culture

    4.5 stars, 72 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (72) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Manchester

    Water Supply and Sanitation Policy in Developing Countries Part 2: Developing Effective Interventions

    Skills you'll gain: Sanitation, Water Resources, Water Sustainability, Water Resource Management, Policy Development, Policy Analysis, Economics, Policy, and Social Studies, Public Health, Public Health and Disease Prevention, Community Development, Health Disparities, Social Sciences, Behavioral Economics, Regulatory Compliance, Revenue Management, Innovation, Regulatory Requirements

    4.7 stars, 81 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (81) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
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In summary, here are 10 of our most popular technical support courses

  • Collaborative Robot Safety: Design & Deployment: University at Buffalo
  • Apoio Técnico de TI da Google: Google
  • Get Started with Word Processing Applications: Word: SkillUp
  • Large Marine Ecosystems: Assessment and Management: University of Cape Town
  • Understanding & Preventing Workplace Sexual Harassment: Coursera
  • AI Agents 101: Foundations of AI Agents: LearnQuest
  • Getting Started with Leadership: Queen Mary University of London
  • Create IT Diagrams with Lucidchart: Coursera
  • C Programming: Language Foundations - 2: Dartmouth College
  • Unix and Bash for Beginners: Codio

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