Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University at Buffalo
Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Robotics, Hazard Analysis, Equipment Design, Risk Control, Human Factors, Product Testing, Failure Analysis, Automation, Manufacturing and Production
★ 4.7 (260) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging
★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Editing, Writing and Editing, File Management
★ 4.7 (145) · Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Environmental Resource Management, Sustainable Systems, Water Sustainability, Water Resource Management, Environmental Science, Environment, Social Sciences, Environmental Issue, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations, Biology
★ 4.8 (321) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Legal Risk, Advocacy, Labor Law, Professionalism, Conflict Management, Corrective and Preventive Action (CAPA), Accountability
★ 4.5 (63) · Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, AI Enablement, Responsible AI, Artificial Intelligence, AI Security, Technical Communication, Automation, AI Integrations, Workflow Management, Risk Analysis, Business Workflow Analysis, Process Mapping, Governance
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Organizational Change, Stakeholder Engagement, Time Management, Organizational Effectiveness, Organizational Leadership, Leadership and Management, Organizational Structure, Stakeholder Analysis, Business Leadership, Team Leadership, Leadership, Staff Management, Leadership Development, Influencing
★ 4.6 (128) · Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, User Accounts
★ 4.8 (33) · Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Computer Programming Tools, C (Programming Language), Programming Principles, Embedded Systems, Software Development Tools, Computer Engineering, Algorithms, Data Structures, Computer Programming, Computational Logic
★ 4.7 (109) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Unix Shell, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), User Provisioning, GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, File Systems, TCP/IP, Version Control
★ 4 (113) · Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Climate Change Programs, Cultural Responsiveness, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Sustainable Systems, Environmental Issue, Hotel Operations, Food Services, Culture
★ 4.5 (72) · Beginner · Course · 1 - 4 Weeks

University of Manchester
Skills you'll gain: Sanitation, Water Resources, Water Sustainability, Water Resource Management, Policy Development, Policy Analysis, Economics, Policy, and Social Studies, Public Health, Public Health and Disease Prevention, Community Development, Health Disparities, Social Sciences, Behavioral Economics, Regulatory Compliance, Revenue Management, Innovation, Regulatory Requirements
★ 4.7 (81) · Intermediate · Course · 1 - 3 Months