Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Internal Communications, Leadership, Program Management, Risk Management, Communication, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Technical Drawing, Drafting and Engineering Design, Mechanical Engineering
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Performance Analysis, Leadership, Human Resources, Human Resources Management and Planning, Team Motivation, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Workforce Development, Employee Engagement, Stress First Aid, Performance Management, Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, System Monitoring, Failure Analysis, Engineering Design Process, Engineering Drawings
Advanced · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Climate Change Adaptation, Business Strategy, Business Modeling, Supplier Management, Stakeholder Engagement, Corporate Finance, Finance
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Network Analysis, Bioinformatics, Analysis, Data Synthesis, Statistical Methods, Technical Communication, Data Collection
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Agile Project Management, Business Analytics, Strategic Decision-Making, Data Strategy, Analytics, Business Intelligence, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Data Literacy, Applied Machine Learning, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Network Troubleshooting, Containerization, Data Storage, Network Administration, Infrastructure Security, Cloud-Native Computing, Role-Based Access Control (RBAC), Software-Defined Networking, Technical Support and Services, YAML, Data Storage Technologies, General Networking, Network Architecture, Problem Management, Test Case, DevOps, Network Security
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI Security, AI Enablement, End User Training and Support, Human Computer Interaction, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Marketing Planning, AI Enablement, Marketing Strategies, Marketing, Campaign Management, ChatGPT, Databases, Automation, Project Planning, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: 3D Assets, 3D Modeling, Unreal Engine, Video Game Development, Computer Graphics, Visualization (Computer Graphics), Graphical Tools, File Management, UI Components, Design Software, Data Import/Export, User Interface (UI), Software Installation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Pseudocode, Responsive Web Design, Cascading Style Sheets (CSS), Computational Thinking, Front-End Web Development, React.js, Debugging, HTML and CSS, Algorithms, Interviewing Skills, UI Components, JavaScript Frameworks, Programming Principles, LinkedIn, Jest (JavaScript Testing Framework), Web Development, Web Development Tools, Javascript, Professional Development, Software Development
Intermediate · Specialization · 1 - 3 Months