Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Kennesaw State University
Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Cyber Risk, Virtual Private Networks (VPN), Social Media
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Positivity, Optimism, Stress Management, Goal Setting
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, Linux Servers, Virtualization and Virtual Machines, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, System Monitoring, Networking Hardware, Computer Hardware, Firewall, Data Security, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, FinTech, Video Production, Generative AI, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Ads, Keyword Research, Advertising Campaigns, Pay Per Click Advertising, Online Advertising, Digital Advertising, Search Engine Marketing, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Application Development, Collaborative Software, Productivity Software, Data Storage Technologies, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cloud Infrastructure
Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Solutions, Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Manufacturing Processes, Manufacturing Operations, Production Process, Manufacturing Standards, Safety Standards, Technical Standard, Materials science, Design Reviews, Failure Analysis, Thermal Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Feature Engineering, AI Personalization, Amazon Web Services, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Amazon Elastic Compute Cloud, Data Cleansing, Data Processing, Data Wrangling, Data Integrity, Machine Learning, Machine Learning Algorithms, Data Modeling, Supervised Learning, Data Mining, Random Forest Algorithm, Data Management, Unsupervised Learning
Intermediate · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Blueprint Reading, Drafting and Engineering Design, Computer-Aided Design, Building Design, Architectural Design
Mixed · Course · 3 - 6 Months