
MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Intercultural Competence, Patient-centered Care, Professionalism, Direct Patient Care, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy & Emotional Intelligence, Empathy, Ethical Standards And Conduct
★ 4.8 (973) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management
★ 4.6 (17) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Pain Management, Patient Communication, Hospice, Patient-centered Care, Caregiving, Active Listening, Basic Patient Care, Psychosocial Assessments, Care Management, Patient Evaluation, Treatment Planning, Healthcare Ethics, Respiratory Care, Communication Strategies, Empathy, Patient Education and Support, Self-Awareness, Health Assessment, Patient Advocacy, Communication
★ 4.8 (507) · Beginner · Specialization · 3 - 6 Months
University of Toronto
Skills you'll gain: Community Mental Health Services, Mental Health Diseases and Disorders, Health Disparities, Mental Health, Social Determinants Of Health, Community Health, Social Studies, Socioeconomics, Culture, Cultural Diversity, Mental and Behavioral Health, Family Support, Cultural Sensitivity, Caregiving, Health Promotion
★ 4.7 (595) · Mixed · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Drive Engagement, Team Performance Management, Recognizing Others, Team Building, Teamwork, Team Management, Independent Thinking, Personal Development, Empathy, Self-Awareness, Solution Delivery, Growth Mindedness, Supervision, Collaboration, People Management, Leadership Development, Communication
★ 4.6 (86) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6.8K) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols
★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
★ 4.8 (164K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support
★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months