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Results for "peer support"


  • M

    MedCerts

    Professionalism in Allied Health

    Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Intercultural Competence, Patient-centered Care, Professionalism, Direct Patient Care, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy & Emotional Intelligence, Empathy, Ethical Standards And Conduct

    ★ 4.8 (973) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management

    ★ 4.6 (17) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • U

    University of Colorado System

    Palliative Care: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Patient Communication, Hospice, Patient-centered Care, Caregiving, Active Listening, Basic Patient Care, Psychosocial Assessments, Care Management, Patient Evaluation, Treatment Planning, Healthcare Ethics, Respiratory Care, Communication Strategies, Empathy, Patient Education and Support, Self-Awareness, Health Assessment, Patient Advocacy, Communication

    ★ 4.8 (507) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • U

    University of Toronto

    The Social Context of Mental Health and Illness

    Skills you'll gain: Community Mental Health Services, Mental Health Diseases and Disorders, Health Disparities, Mental Health, Social Determinants Of Health, Community Health, Social Studies, Socioeconomics, Culture, Cultural Diversity, Mental and Behavioral Health, Family Support, Cultural Sensitivity, Caregiving, Health Promotion

    ★ 4.7 (595) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    ★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • U

    University of Michigan

    Feedback Loops: How to Give & Receive High-Quality Feedback

    Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Drive Engagement, Team Performance Management, Recognizing Others, Team Building, Teamwork, Team Management, Independent Thinking, Personal Development, Empathy, Self-Awareness, Solution Delivery, Growth Mindedness, Supervision, Collaboration, People Management, Leadership Development, Communication

    ★ 4.6 (86) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Provide Confluence Help

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    ★ 4.8 (6.8K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Credit offered
    Credit offered
  • M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols

    ★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: AI skills
    AI skills
    Category: Credit offered
    Credit offered
  • G

    Google

    Technical Support Fundamentals

    Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

    ★ 4.8 (164K) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support

    ★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…278

In summary, here are 10 of our most popular peer support courses

  • Professionalism in Allied Health: MedCerts
  • Apple Certified Support Professional 10.14: Packt
  • Generative AI for Customer Support: IBM
  • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
  • The Social Context of Mental Health and Illness: University of Toronto
  • Customer Service Fundamentals: Knowledge Accelerators
  • Feedback Loops: How to Give & Receive High-Quality Feedback: University of Michigan
  • Provide Confluence Help: Coursera
  • AWS Cloud Support Associate: Amazon Web Services
  • Microsoft Cloud Support Associate: Microsoft

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