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Results for "peer support"


  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Professionalism in Allied Health

    Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Intercultural Competence, Patient-centered Care, Professionalism, Direct Patient Care, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy & Emotional Intelligence, Empathy, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    973 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Palliative Care: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Patient Communication, Hospice, Patient-centered Care, Caregiving, Active Listening, Basic Patient Care, Psychosocial Assessments, Care Management, Patient Evaluation, Treatment Planning, Healthcare Ethics, Respiratory Care, Communication Strategies, Empathy, Patient Education and Support, Self-Awareness, Health Assessment, Patient Advocacy, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    507 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Toronto

    The Social Context of Mental Health and Illness

    Skills you'll gain: Community Mental Health Services, Mental Health Diseases and Disorders, Health Disparities, Mental Health, Social Determinants Of Health, Community Health, Social Studies, Socioeconomics, Culture, Cultural Diversity, Mental and Behavioral Health, Family Support, Cultural Sensitivity, Caregiving, Health Promotion

    4.7
    Rating, 4.7 out of 5 stars
    ·
    595 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Feedback Loops: How to Give & Receive High-Quality Feedback

    Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Drive Engagement, Team Performance Management, Recognizing Others, Team Building, Teamwork, Team Management, Independent Thinking, Personal Development, Empathy, Self-Awareness, Solution Delivery, Growth Mindedness, Supervision, Collaboration, People Management, Leadership Development, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    86 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Provide Confluence Help

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Technical Support Fundamentals

    Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

    4.8
    Rating, 4.8 out of 5 stars
    ·
    164K reviews

    Beginner · Course · 1 - 3 Months

1234…278

In summary, here are 10 of our most popular peer support courses

  • Professionalism in Allied Health: MedCerts
  • Apple Certified Support Professional 10.14: Packt
  • Generative AI for Customer Support: IBM
  • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
  • The Social Context of Mental Health and Illness: University of Toronto
  • Customer Service Fundamentals: Knowledge Accelerators
  • Feedback Loops: How to Give & Receive High-Quality Feedback: University of Michigan
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Provide Confluence Help: Coursera
  • AWS Cloud Support Associate: Amazon Web Services

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