• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • M

    Microsoft

    Microsoft 365 Fundamentals

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy, Data Management, Peer Review

    ★ 4.7 (6.2K) · Beginner · Specialization · 3 - 6 Months

  • S

    Stanford University

    Stanford Introduction to Food and Health

    Skills you'll gain: Cooking, Nutrition Education, Meal Planning And Preparation, Health Promotion, Health Education, Food and Beverage, Nutrition and Diet, Public Health, Behavior Management, Social Studies, Habit Formation, Cultural Diversity, Health Informatics, Chronic Diseases

    ★ 4.7 (34K) · Beginner · Course · 1 - 3 Months

  • I

    IBM

    Generative AI for Human Resources (HR) Professionals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI literacy, Human Resource Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement, Recruitment, Machine Learning

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

  • G

    Google

    Analyze Data to Answer Questions

    Skills you'll gain: Data Validation, Google Sheets, Spreadsheet Software, Data Analysis, Data Synthesis, Data Manipulation, Analytical Skills, Consolidation, Excel Formulas, Query Languages, Pivot Tables And Charts, Data Quality, SQL, Data Integration, Data Transformation, Database Management, User Feedback

    ★ 4.6 (12K) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Generative AI for Business Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Enablement, AI Integrations, Business Analytics, AI literacy, Data Storytelling, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Augmented and Virtual Reality (AR/VR)

    ★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

  • I

    IBM

    IBM Cybersecurity Analyst

    Skills you'll gain: Operating System Administration, Digital Forensics, Cyber Threat Hunting, Email Security, Incident Response, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Networking Hardware, Service Management, Identity and Access Management, Penetration Testing, Database Management, IT Security Architecture, Cyber Threat Intelligence, Interviewing Skills, Cybersecurity, Cyber Security Assessment

    ★ 4.6 (27K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Skills
    Job Skills
  • I

    IBM

    IBM JavaScript Backend Developer

    Skills you'll gain: Cloud Deployment, Software Development Life Cycle, Open Web Application Security Project (OWASP), Containerization, Server Side, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, Kubernetes, Database Design, Cloud-Native Computing, Responsive Web Design, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Software Development

    ★ 4.6 (9.1K) · Beginner · Professional Certificate · 3 - 6 Months

  • I

    IBM

    Information Technology (IT) Fundamentals for Everyone

    Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Hardware Troubleshooting, Data Storage, General Networking, Database Software, Operating Systems, Package and Software Management, Computer Security Awareness Training, Peripheral Devices, Project Management

    ★ 4.7 (281) · Beginner · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Introduction to Finance and Accounting

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accruals, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Financial Acumen, Portfolio Management, Income Statement, Financial Forecasting, Equities, Generally Accepted Accounting Principles (GAAP), Corporate Finance

    ★ 4.6 (14K) · Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Introduction to Generative AI

    Skills you'll gain: Generative AI, Google Gemini, AI literacy, Google Cloud Platform, Artificial Intelligence, Machine Learning Methods, Deep Learning, Large Language Modeling

    ★ 4.7 (12K) · Beginner · Course · 1 - 4 Weeks

    Category: Top AI Program
    Top AI Program
  • I

    IBM

    Machine Learning with Python

    Skills you'll gain: Unsupervised Learning, Supervised Learning, Model Evaluation, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Methods, Applied Machine Learning, Model Training, Statistical Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Decision Tree Learning, Python Programming, Logistic Regression, Model Optimization, Predictive Analytics, Classification Algorithms

    ★ 4.7 (18K) · Intermediate · Course · 1 - 3 Months

  • N

    NIIT

    Building High Quality User Experience Using Material UI

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), User Experience Design, UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Web Design, React.js, Responsive Web Design, User Centered Design, User Experience, Design Elements And Principles, Javascript

    ★ 1.7 (6) · Intermediate · Course · 1 - 4 Weeks

1…202122…628

In summary, here are 10 of our most popular help desk support courses

  • Microsoft 365 Fundamentals: Microsoft
  • Stanford Introduction to Food and Health: Stanford University
  • Generative AI for Human Resources (HR) Professionals: IBM
  • Analyze Data to Answer Questions: Google
  • Generative AI for Business Analysts: IBM
  • IBM Cybersecurity Analyst: IBM
  • IBM JavaScript Backend Developer: IBM
  • Information Technology (IT) Fundamentals for Everyone: IBM
  • Introduction to Finance and Accounting: University of Pennsylvania
  • Introduction to Generative AI : Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok