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  • Service Management

Results for "service management"


  • Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    Project Management for Development

    Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    413 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Maryland, College Park

    Program Management Fundamentals: Driving Strategic Change

    Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Leadership and Management, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Innovation, Digital Transformation, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    الإدارة الفعالة للوقت | Effective Time Management

    Skills you'll gain: Time Management, Planning, Productivity, Organizational Skills, Prioritization, Scheduling, Personal Development, Goal Setting, Professional Development, Strong Work Ethic, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    405 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Project Management: The Basics for Success

    Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Management, Team Building, Leadership and Management, Project Management, Project Management Life Cycle, Performance Reporting, Scope Management, Leadership, Scheduling, Communication Planning, Stakeholder Management, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Leadership and Team Management

    Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Cross-Functional Team Leadership, Teamwork, Leadership and Management, Lean Six Sigma, Process Improvement, Business Metrics, Collaboration, Project Management, Organizational Structure, Leadership

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Influencing: Storytelling, Change Management and Governance

    Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT for Project Management - Leveraging AI for Success

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, Taking Meeting Minutes, Risk Analysis, Timelines, Project Risk Management, Project Management Software, Project Schedules, Project Management, Project Documentation, Generative AI, Artificial Intelligence, Scheduling, Project Implementation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    7.4K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The State University of New York

    Data Analytics in Sports Law and Management

    Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Calendar Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Analytics, Data Management, Data-Driven Decision-Making, Scheduling, Community Outreach, Event Marketing, Relationship Management, Data Analysis, Law, Regulation, and Compliance, Regulation and Legal Compliance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Algorithms for Battery Management Systems

    Skills you'll gain: Estimation, Simulations, Failure Analysis, Electronic Components, Matlab, Mathematical Modeling, Power Electronics, Systems Engineering, Electrical Power, Thermal Management, Control Systems, High Voltage, Probability, Electronic Systems, Electrical Engineering, Energy and Utilities, Statistical Methods, Simulation and Simulation Software, Numerical Analysis, Scripting

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.6K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to battery-management systems

    Skills you'll gain: Failure Analysis, Electronic Components, Systems Engineering, Thermal Management, Control Systems, High Voltage, Power Electronics, Electrical Engineering, Energy and Utilities, Basic Electrical Systems, Electrical Safety, Materials science, Manufacturing Processes, Chemistry, Requirements Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • Project Management for Development: Banco Interamericano de Desarrollo
  • Create Customer Support Data with Google Sheets: Coursera
  • Program Management Fundamentals: Driving Strategic Change: University of Maryland, College Park
  • الإدارة الفعالة للوقت | Effective Time Management: Alfaisal University | KLD
  • Project Management: The Basics for Success: University of California, Irvine
  • Leadership and Team Management: SkillUp
  • Influencing: Storytelling, Change Management and Governance: Macquarie University
  • Retail Customer Service: CVS Health
  • ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
  • Data Analytics in Sports Law and Management: The State University of New York

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