Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Amazon DynamoDB, Amazon S3, Extract, Transform, Load, Prompt Engineering, DevOps, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Return On Investment, Financial Reporting, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Business Modeling, Financial Modeling, Mathematical Modeling, Regression Analysis, Statistical Modeling, Income Statement, Risk Analysis, Spreadsheet Software, Business Reporting, Cash Flows, Financial Analysis, Corporate Finance, Excel Formulas, Microsoft Excel
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Scripting, Python Programming, Automation, Computational Thinking, Programming Principles, Computer Programming, Pseudocode, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Natural Language Processing, Innovation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Node.JS, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Web Services, Restful API, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Music Theory, Musical Composition, Music, Instrumental Music, Storytelling, Editing, Music Performance, digital literacy, Writing, Creativity, Technical Support
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Cascading Style Sheets (CSS), Web Design and Development, Front-End Web Development, Mobile Development, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Business Continuity, Kubernetes, Identity and Access Management, Cloud Computing Architecture, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Cloud-Native Computing, Cloud Computing, Cloud Applications, Big Data, Containerization, Cloud Services
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, Serverless Computing, Node.JS, Containerization, Software Development Life Cycle, Software Architecture, MongoDB, Professional Networking, Cloud-Native Computing, NoSQL, GitHub, Restful API, Git (Version Control System), Back-End Web Development, Cascading Style Sheets (CSS), Ajax, Grafana, Javascript, Azure DevOps
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: OpenShift, Serverless Computing, Node.JS, Software Development Life Cycle, Software Architecture, Cloud Deployment, MongoDB, Professional Networking, CI/CD, Cloud-Native Computing, NoSQL, GitHub, Restful API, Git (Version Control System), Cascading Style Sheets (CSS), Containerization, Ajax, Front-End Web Development, Javascript, Azure DevOps
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, ChatGPT, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, LLM Application, AI Enablement, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Employee Engagement, Machine Learning, Recruitment, Employee Onboarding, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Cyber Security Policies, Technical Support and Services, Technical Support, Information Systems Security Assessment Framework (ISSAF), Security Awareness, Computer Security Awareness Training, Application Security, ISO/IEC 27001, Network Security, Data Security, Information Assurance, General Networking, Computer Hardware
Beginner · Course · 1 - 4 Weeks