Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Johns Hopkins University
Skills you'll gain: Political Sciences, Policy Analysis, Social Justice, Economics, Policy, and Social Studies, Public Affairs, Social Sciences, Public Policies, Game Theory, Demography, Mathematical Modeling, Decision Intelligence, General Mathematics, Diversity Awareness, Logical Reasoning, Applied Mathematics
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Wealth Management, Estate Planning, Portfolio Management, Real Estate, Investments, Financial Industry Regulatory Authorities, Commercial Real Estate, Regulatory Compliance, Asset Management, Tax Planning, Finance, Risk Management, Return On Investment, Financial Analysis, Business Strategies, Strategic Planning, Business, Data Management, Financial Statements, Failure Analysis
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Process, Sales Management, Sales Development, General Sales Practices, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, AI Enablement, AI Integrations, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Professional Networking, Professional Development, Leadership Development, Relationship Building, Consultative Approaches, Rapport Building, Business Consulting, Relationship Management, Consulting, Social Skills, Leadership, Trustworthiness, Amazon Web Services, Adaptability, Technical Consulting, Analytical Skills, Critical Thinking and Problem Solving, Branding, Project Management, Brand Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Construction Engineering, Building Codes, Engineering, Scientific, and Technical Instruments, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Mathematical Software, Engineering Practices, Environmental Monitoring, Safety Standards, Civil and Architectural Engineering, Failure Analysis, Engineering Design Process, Laboratory Testing
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Predictive Modeling, Data Visualization, Predictive Analytics, Statistical Analysis, Data Manipulation, Data Analysis, Data Science, Statistical Methods, Data Visualization Software, Statistics, Data Wrangling, Data Cleansing, Analytics, Data Preprocessing, Data-Driven Decision-Making, Business Analytics, Model Evaluation, Data Collection, Machine Learning
Beginner · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: Lifelong Learning, Adult Education, Professionalism, Professional Development, Organizational Development, Social Sciences, Organizational Change, Ethical Standards And Conduct, Workforce Development, Organizational Structure, Sociology, Psychology, Leadership, Personal Development, Empowerment, Leadership Development
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: digital literacy, Information Management, Research, Literacy, Lifelong Learning, Critical Thinking, Investigation, Intellectual Property, Planning, Communication, Constructive Feedback, Data Access, Style Guides
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Talent Management, Virtual Teams, Management Training And Development, People Development, Talent Pipelining, Human Resource Strategy, Human Capital, Workforce Development, People Management, Leadership Development, Training and Development, Workforce Planning, Human Resources Management and Planning, Team Management, Stakeholder Management, Decision Making, Strategic Decision-Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MongoDB, Data Transformation, Customer Analysis, Customer Insights, Back-End Web Development, Customer Data Management, Data Processing, NoSQL, Database Development, Data Maintenance, Document Management, Pandas (Python Package), Database Design, Data Validation, Extract, Transform, Load, Database Management, Databases, Data Pipelines, Data Access, Query Languages
Beginner · Specialization · 1 - 3 Months