Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Sciences Po
Skills you'll gain: Social Sciences, Data Governance, Economics, Policy, and Social Studies, Political Sciences, Social Studies, Governance, Data Literacy, Public Administration, Data Management, Data Sharing, Digital Transformation, Policy Analysis, Big Data, Driving engagement, Responsible AI, Algorithms, Data Ethics, Computing Platforms, Data-Driven Decision-Making, Personally Identifiable Information
★ 4.7 (50) · Beginner · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Marketing Psychology, Market Analysis, Consumer Behaviour, Marketing, Market Opportunities, Market Research, Marketing Planning, Strategic Marketing, Marketing Strategies, Marketing Strategy and Techniques, Competitive Analysis, Target Audience, Proposal Development, Customer Analysis, Marketing Channel, Business-To-Consumer, Cross-Channel Marketing, Proposal Writing, Ethical Standards And Conduct
★ 4.8 (36) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Data Storytelling, Data Presentation, Feature Engineering, Data Visualization Software, Unsupervised Learning, SQL, Data Analysis, Model Evaluation, Seaborn, Data Visualization, Tableau Software, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, Presentations, Database Management, Advanced Analytics, Data Science, Machine Learning
★ 4.2 (9) · Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Drug Development, Clinical Trials, Pharmaceuticals, Clinical Research, Pre-Clinical Development, Pharmacology, Statistical Analysis, Epidemiology, Health Policy, Statistical Methods, Quantitative Research, Data Analysis, Pharmacotherapy, Regulatory Compliance, Data Collection
★ 4.8 (44) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
★ 4.7 (200) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Inventory Control, Inventory Management, Inventory and Warehousing, Inventory Management System, Customer Demand Planning, Inventory Control Systems, Demand Planning, Materials Management, Warehousing, Order Fulfillment, Forecasting, Cost Control, Cost Reduction, Cost Management, Performance Measurement, Key Performance Indicators (KPIs)
★ 4.6 (51) · Beginner · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, Code Review, AI Integrations, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Information Technology Operations, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics
★ 4.9 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Metric, Performance Improvement, Operational Performance Management, Business Analytics, Business Analysis, Operational Efficiency
★ 4.6 (94) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Workforce Management, People Analytics, Big Data, HR Tech, Applied Machine Learning, Workforce Planning, Data Mining, Data-Driven Decision-Making, Human Resource Strategy, Deep Learning, Human Resource Management, Human Resources Management and Planning, Data Strategy, Workforce Development, Digital Transformation, Machine Learning Methods, Data Engineering, Human Resources, Analytics, Data Science
★ 4.3 (84) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, General Sales Practices, Sales Presentations, Business Communication, Sales, Technical Sales, Data Centers, Phone Sales, Sales Development, Inside Sales, Outside Sales
★ 4.8 (36) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cyber Threat Intelligence, Security Information and Event Management (SIEM), AI Security, Threat Modeling, Generative AI, Threat Detection, Cybersecurity, Incident Response, Malware Protection, Prompt Engineering, Exploitation techniques, Anomaly Detection, Large Language Modeling, Vulnerability Management, Incident Management
★ 4.6 (159) · Intermediate · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: Global Marketing, International Finance, International Relations, Intercultural Competence, Business Economics, Organizational Structure, Staff Management, Business Management, Human Resource Management, Market Analysis, Economics, Workforce Management, Cultural Diversity, Business Strategy, Entrepreneurship, Market Dynamics, Business Intelligence, Economic Development
★ 4.7 (546) · Mixed · Course · 1 - 3 Months